PHPJunkyard support forum

Delete from these files (that code can be in the file multiple times!):

- submit_ticket.php
- reply_ticket.php
- index.php
- admin/admin_reply_ticket.php
- admin/admin_submit_ticket.php
- admin/assign_owner.php
- admin/mail.php
- admin/move_category.php

Deleted, not getting any email

Any new ideas?

It's exactly the same code as in the test file so there is no reason why one would work and the other not.

Did you try with the same e-mail address as the one you used in the test file?
Is the "Noreply" e-mail address is Hesk settings a valid one?
Have you checked your SPAM box? You can also try adding Hesk noreply address to the SPAM filter whitelist.

Try submitting a ticket using an e-mail address that is under the same domain name as you Have hesk installed. For example if you have Hesk at www.yourdomain.com/support try submitting a ticket using something@yourdomain.com