Not sending email

[Klemen]

Delete

Code: Select all

$headers.= "Return-Path: $hesk_settings[webmaster_mail]\n";

from these files (that code can be in the file multiple times!):

- submit_ticket.php
- reply_ticket.php
- index.php
- admin/admin_reply_ticket.php
- admin/admin_submit_ticket.php
- admin/assign_owner.php
- admin/mail.php
- admin/move_category.php

[brek]

Deleted, not getting any email

Any new ideas?

[Klemen]

It's exactly the same code as in the test file so there is no reason why one would work and the other not.

Did you try with the same e-mail address as the one you used in the test file?
Is the "Noreply" e-mail address is Hesk settings a valid one?
Have you checked your SPAM box? You can also try adding Hesk noreply address to the SPAM filter whitelist.

Try submitting a ticket using an e-mail address that is under the same domain name as you Have hesk installed. For example if you have Hesk at www.yourdomain.com/support try submitting a ticket using something@yourdomain.com