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Posted: Sat Jun 06, 2009 6:30 am
by Ronald
Below the phpinfo.php with the Document_Root in the part Environment.
http://www.ftthdordrecht.nl/helpdesk/phpinfo.php
The Hesk System/Root path in the settings of the script.
/home/strato/www/ft/
www.ftthdordrecht.nl/htdocs/helpdesk
Looks good to me but i dont have much knowledge of php.
Posted: Sat Jun 06, 2009 8:17 am
by Klemen
Phphinfo looks fine, yes. Can you try enabling Debug mode in your settings and see if you get any new errors then?
Posted: Sat Jun 06, 2009 8:12 pm
by Ronald
Warning: move_uploaded_file(/home/strato/www/ft/
www.ftthdordrecht.nl/htdocs/helpdesk/at ... add239.jpg) [function.move-uploaded-file]: failed to open stream: No such file or directory in /mnt/web6/22/19/52036019/htdocs/ftth/dordrecht/helpdesk/inc/attachments.inc.php on line 70
Warning: move_uploaded_file() [function.move-uploaded-file]: Unable to move '/mnt/shared/tmp/phpDfaqmj' to '/home/strato/www/ft/
www.ftthdordrecht.nl/htdocs/helpdesk/at ... add239.jpg' in /mnt/web6/22/19/52036019/htdocs/ftth/dordrecht/helpdesk/inc/attachments.inc.php on line 70
Above messages i get when i enable the debug mode and try to attach a file
Posted: Sun Jun 07, 2009 9:55 am
by Klemen
Try setting the root path in your Hesk setting to:
Code: Select all
/home/strato/www/ft/www.ftthdordrecht.nl/htdocs/ftth/dordrecht/helpdesk
or if that doesn't work change it to:
Code: Select all
/mnt/web6/22/19/52036019/htdocs/ftth/dordrecht/helpdesk
Leave the debug mode enabled while testing to see if we get any new errors.
Posted: Sun Jun 07, 2009 2:04 pm
by Ronald
Yeah ... the second one is working perfectly ... thanks alot. To do something back i'll translate the english language into a better dutch because the dutch translation has several translations not filled-in.
I want to use the Hesk-script for managing the complaints and damages for our big FttH project here in Holland. Many thanks again ...
With kind regards,
Ronald
