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Thanks
Posted: Tue Feb 03, 2009 5:42 pm
by dbower
akash wrote:i will >TRY< and do this for you tonight dbower...
I did the same to the previous version removing a column I did not need but adding one I did
Not sure if I will get a chance but I do want to do some coding tonight
If someone beats me to it then fair enough :- )
Posted: Wed Feb 04, 2009 9:44 am
by akash
Sorry I did not get a chance to do this last night but hopefully will tonight after work
Any update on this code change?
Posted: Mon Feb 09, 2009 2:10 pm
by dbower
Have you got a chance to look at this yet?
akash wrote:Sorry I did not get a chance to do this last night but hopefully will tonight after work
Can't execute SQL: INSERT INTO `hesk_kb_categories
Posted: Mon Feb 23, 2009 8:50 pm
by dbower
Assigned Thanks again for your support I think I have another similar problem when I try adding a KB article, here is the error:
Can't execute SQL: INSERT INTO `hesk_kb_categories` (`name`,`parent`,`cat_order`,`type`) VALUES ('Software','1','20','0')
MySQL said:
Field 'articles' doesn't have a default value
Please notify webmaster at
Klemen wrote:Just make sure you test the customer interface (if they can submit tickets) and if you can reply to tickets. If this is working normally you shouldn't have problems, but if you do get any other SQL errors post here.
I do know of several large companies using Hesk but for now I don't offer any support/maintenance plans, will think about it for the future.
Posted: Tue Feb 24, 2009 12:48 pm
by Klemen
Posted: Fri Mar 13, 2009 9:58 am
by MPH2008
Klemen wrote:I do know of several large companies using Hesk
We're a University and this script does everything we need on our intranet.
This solution worked - thank you Klemen
