Hesk installation trouble

dbower · Post by **dbower** » Tue Feb 03, 2009 5:42 pm

akash wrote:i will >TRY< and do this for you tonight dbower...
I did the same to the previous version removing a column I did not need but adding one I did

Not sure if I will get a chance but I do want to do some coding tonight
If someone beats me to it then fair enough :- )

akash · Post by **akash** » Wed Feb 04, 2009 9:44 am

Sorry I did not get a chance to do this last night but hopefully will tonight after work

dbower · Post by **dbower** » Mon Feb 09, 2009 2:10 pm

Have you got a chance to look at this yet?

akash wrote:Sorry I did not get a chance to do this last night but hopefully will tonight after work

dbower · Post by **dbower** » Mon Feb 23, 2009 8:50 pm

Assigned Thanks again for your support I think I have another similar problem when I try adding a KB article, here is the error:

Can't execute SQL: INSERT INTO `hesk_kb_categories` (`name`,`parent`,`cat_order`,`type`) VALUES ('Software','1','20','0')

MySQL said:
Field 'articles' doesn't have a default value

Please notify webmaster at

Klemen wrote:Just make sure you test the customer interface (if they can submit tickets) and if you can reply to tickets. If this is working normally you shouldn't have problems, but if you do get any other SQL errors post here.

I do know of several large companies using Hesk but for now I don't offer any support/maintenance plans, will think about it for the future.

Post by **Klemen** » Tue Feb 24, 2009 12:48 pm

viewtopic.php?t=2339

MPH2008 · Post by **MPH2008** » Fri Mar 13, 2009 9:58 am

Klemen wrote:I do know of several large companies using Hesk

We're a University and this script does everything we need on our intranet.

This solution worked - thank you Klemen

PHPJunkyard support forum

Hesk installation trouble

Thanks

Any update on this code change?

Can't execute SQL: INSERT INTO `hesk_kb_categories