email????

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alienati
Posts: 5
Joined: Thu Mar 30, 2006 1:40 pm

email????

Post by alienati »

Write your message below:

hello, I have installed the program and all work correclty(I use a normal client in my network such a Server), but this cleint is a normal win XP with Apache server and the Hesk program don't generate the mail(isn't a web server...I think...sorry I am a novice of PHP....).
What can I do?
cbromley
Posts: 7
Joined: Wed Aug 02, 2006 9:31 pm

Post by cbromley »

You will have to enable an SMTP server on your network somewhere if you don't already have one.

Then, in the php.ini, you need to find the [mail function] section, and fill in the details for the Win32 sections.
Klemen
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Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

True, Hesk uses the standard mail() php function so if sending e-mails doesn't work you don't have that configured properly.
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Indigo64
Posts: 4
Joined: Thu Aug 03, 2006 6:55 pm

Post by Indigo64 »

...and if it is configured correctly in my case, and nothing is being sent/received?
Klemen
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Post by Klemen »

If it's not being sent then Hesk mail() function is not configured properly or your server has some other restrictions regarding sending mails from PHP scripts.
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Storecart Web Services
Posts: 2
Joined: Wed Sep 27, 2006 2:53 pm

Post by Storecart Web Services »

Indigo64 wrote:...and if it is configured correctly in my case, and nothing is being sent/received?
I have the same issue, seems to be more than just people not setting up correctly. Everything had been working ok, all of a sudden..... NOTHING
anwoke8204
Posts: 11
Joined: Fri Sep 22, 2006 8:05 am

Post by anwoke8204 »

what smtp server software are you using>
Klemen
Site Admin
Posts: 10142
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Post by Klemen »

Ask your hosting company if they set any restrictions to send e-mails from scripts. It is possible to block sending e-mails from PHP scripts (by hosting company) to third party (not local) domains or block sending all together.

And I can't stress enough that the problem is with PHP setup and NOT with Hesk.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

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