Edit a ticket in 3.6.4

Helpdesk for my helpdesk software

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bastiaan.c
Posts: 143
Joined: Sat Jun 22, 2013 9:24 pm

Edit a ticket in 3.6.4

Post by bastiaan.c »

1: Create new ticket
2: + Add new customer
3: + Add CC
DONE


1: Edit ticket on the right top
2: Missing to "edit the email-address that is wrong > I could go to customers > But it won't ... change?
3: Missing the + add Follower when editing the ticket because I want to add a follower after it was submitted

I checked the demo. This is default behavior, but it feels like it is wrong, as if it is a bug. Am I missing a setting, maybe?

Thanks for all you do :-)
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