php header error etc

Helpdesk for my helpdesk software

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computaworld
Posts: 2
Joined: Fri Apr 28, 2017 2:14 pm

php header error etc

Post by computaworld »

Script URL: http://www.computaworld.com/helpdesk/install/
Version of script: 2.7.3
Hosting company: 1and1
URL of phpinfo.php: http://www.computaworld.com/helpdesk/phpinfo.php
URL of session_test.php:
What terms did you try when SEARCHING for a solution: Warning: Cannot modify header information

Write your message below:

Hi, thanks for the great script I have used it for many years, anyway doing a fresh install I get this error below, can you advise please?

Strict Standards: date(): We selected 'Europe/London' for 'BST/1.0/DST' instead in /homepages/14/d69925251/htdocs/computaworld.com/helpdesk/inc/common.inc.php on line 1436

Strict Standards: date(): We selected 'Europe/London' for 'BST/1.0/DST' instead in /homepages/14/d69925251/htdocs/computaworld.com/helpdesk/inc/common.inc.php on line 1439

Warning: Cannot modify header information - headers already sent by (output started at /homepages/14/d69925251/htdocs/computaworld.com/helpdesk/inc/common.inc.php:1436) in /homepages/14/d69925251/htdocs/computaworld.com/helpdesk/inc/common.inc.php on line 1954
computaworld
Posts: 2
Joined: Fri Apr 28, 2017 2:14 pm

Re: php header error etc

Post by computaworld »

looks like php and permissons issue host is looking into it thanks
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: php header error etc

Post by Klemen »

You (your host) should turn off PHP error (and strict standards) reporting in php.ini for live websites.
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zgap1122
Posts: 4
Joined: Thu Jun 01, 2017 10:47 pm

Re: php header error etc

Post by zgap1122 »

I'm having the exact same problem... was it resolved? And how?

I'm actually wanting to move my helpdesk from a dedicated managed 1and1 server to a 1and1 shared... so I read that I have to create the helpdesk on the new server first, then I export and import the MySQL.

But I'm stuck at installing... :(
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: php header error etc

Post by Klemen »

This is a PHP configuration issue.

You need to set the correct value for the default timezone in your php.ini file.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
zgap1122
Posts: 4
Joined: Thu Jun 01, 2017 10:47 pm

Re: php header error etc

Post by zgap1122 »

I have "zero" experience in php...

I believe that I don't have access to the php.ini on a 1and1 shared host...

Hoping to hear from the OP on how this was resolved...
zgap1122
Posts: 4
Joined: Thu Jun 01, 2017 10:47 pm

Re: php header error etc

Post by zgap1122 »

For some strange reason the errors are gone today... Gonna install ASAP whilst I can :)
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