change default setting for new articles to "draft" instead of "public"

[anika]

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Version of script: ?
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URL of phpinfo.php: http://helpdesk.caratec.de/docs/phpinfo.php
URL of session_test.php: http://helpdesk.caratec.de/docs/session_test.php
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Write your message below:

Hi there,

is there any possibility to change the default setting for the type of new articles to "draft" instead of "public"?

Thank you for your support.

Kind regards

Anika

[Klemen]

In admin/manage_knowldgebase.php find this code (around line 295):

Code: Select all

	if (isset($_SESSION['new_article']))
    {
		$_SESSION['new_article'] = hesk_stripArray($_SESSION['new_article']);
    }
    elseif ( isset($_GET['type']) )
    {
		$_SESSION['new_article']['type'] = intval( hesk_GET('type') );
        if ($_SESSION['new_article']['type'] != 1 && $_SESSION['new_article']['type'] != 2)
        {
        	$_SESSION['new_article']['type'] = 0;
        }
    }

Just BELOW that add

Code: Select all

    if ( ! isset($_SESSION['new_article']['type']))
    {
        $_SESSION['new_article']['type'] = 2;
    }

That should do the trick.

Make sure:
#1 you backup any files before editing
#2 use a good text editor like the free Notepad++ to make sure files are saved correctly (Windows notepad will NOT save files in correct encoding!)

[anika]

Thank you very much. This was the solution for my problem!
Have a nice day!