Can't access to index.php

[OCReactive]

Since I've asked to my hosting to upgrade from PHP 5.4 to 5.5 none of my users (staff) can view the index.php page to add new tickets, i only see a blank page after sending the correct login and password.

I get the problem when trying to go from http://myweb.com/hesk/admin/index.php to http://myweb.com/hesk/admin/admin_main.php I think, but I get the blank .../admin/index.php

[mkoch227]

Turn on debug mode by opening hesk_settings.inc.php with a text editor:

Code: Select all

$hesk_settings['debug_mode'] = 1;

Then try and login again, and see if an error message appears.

(Please also include your HESK / Mods for HESK version as well)

[OCReactive]

Done with the same blank page as result.

[mkoch227]

Again, please include your Mods for HESK version and HESK version. Also try re-downloading and replacing the Mods for HESK files.

If that still doesn't work, PM me the URL to your helpdesk, along with a login to your HESK instance and a login to FTP into your server so I can look at the files.

[OCReactive]

Sorry, HESK v. 2.6.6 and Mods-for-Hesk v. 2.5.4

Same blank page.

(PM sent)

Thanks!

[Klemen]

Most likely a stray UTF-8 BOM somewhere?

[OCReactive]

I've checked almost every php file and are in UTF-8 non BOM

[OCReactive]

Klemen was right, incomprehensibly when updating the PHP I down't know how, it made a change in the UTF codification to the spanish lang file, once fixed, everything works fine.

Thanks to all for helping.