Database Information / File Permissions issues

Forum dedicated to Mods for HESK created by Mike Koch

Moderator: mkoch227

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radmamori
Posts: 8
Joined: Thu Dec 29, 2011 3:51 am

Database Information / File Permissions issues

Post by radmamori »

using the latest version of Hesk v 2.6.5. tried installing Mods v. 2.4.2 get message "* Mods for HESK is unable to check database permissions automatically."

----------------------------------------------------------------------------------------------
CREATE, ALTER, DROP Permissions: Please check before continuing!*
modsForHesk_settings.inc.php CHMOD to 0666, yours is 0

* Mods for HESK is unable to check database permissions automatically.
----------------------------------------------------------------------------------------------

I have checked the permissions for database user and i have all the required permissions. Also can't seem to find the file modsForHesk_settings.inc.php to check the permissions.

any help would be appreciated.

thanks.
Rad
mkoch227
Posts: 666
Joined: Wed Jul 04, 2012 3:37 pm

Re: Database Information / File Permissions issues

Post by mkoch227 »

The database permissions warning is just telling you to double-check that your SQL server account has those permissions.

And the reason why you're getting the 0 for file permissions is because some idiot (aka me :D ) forgot to include that file in the archive. You can download the settings file at https://github.com/mkoch227/Mods-for-HE ... gs.inc.php and save it as "modsForHesk_settings.inc.php" at the root of your helpdesk (same folder that hesk_settings.inc.php is in).
Mike, Lead Developer of Image HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
radmamori
Posts: 8
Joined: Thu Dec 29, 2011 3:51 am

Re: Database Information / File Permissions issues

Post by radmamori »

I have checked the permissions and they are correct. Will download file and try again.

Thanks for the quick response.

Rad
radmamori
Posts: 8
Joined: Thu Dec 29, 2011 3:51 am

Re: Database Information / File Permissions issues

Post by radmamori »

Working great.

Thanks.
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