Hi Mike,
I just tried to install Mods For Hesk 2.3.1
It stops at "Installing / Updating Mods for Hesk"
It has been like this for 1 hour .. And that does not happen anymore. Have tried twice to refresh the page.
But it do not change anything.
See picture: https://www.dropbox.com/s/he4uta3mxpsjt ... e.bmp?dl=0
Install / Update - Error
Moderator: mkoch227
Re: Install / Update - Error
Open Chrome's developer console using F12 and see if there are any errors listed.
Mike, Lead Developer of
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Re: Install / Update - Error
Hi Mike,
Thanks for reply. Is it that you think?
See the picture here: https://www.dropbox.com/s/k8vhy3ghpx42n ... e.bmp?dl=0
By the way the button: "Uninstall Mods for Hesk" does not work.
There is no link to the button
Thanks for reply. Is it that you think?
See the picture here: https://www.dropbox.com/s/k8vhy3ghpx42n ... e.bmp?dl=0
By the way the button: "Uninstall Mods for Hesk" does not work.
There is no link to the button
Re: Install / Update - Error
Ok it looks like jQuery isn't loading properly for some reason. Try redownloading jQuery from https://raw.githubusercontent.com/mkoch ... 0.2.min.js (right-click and select "Save link as...") and place it in your installation's /js folder (overwrite the one that already exists) and try again. This file hasn't been changed since Mods for HESK was initially released, so it should work.
And the uninstall button also depends on jQuery, which explains why it isn't working properly.
And the uninstall button also depends on jQuery, which explains why it isn't working properly.
Mike, Lead Developer of
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Re: Install / Update - Error
Hi Mike,
Thanks, it helped with the installation.
But the "Uninstall Mods for Hesk" works still do not.
I now have a new problem. But the look.
See the picture here: https://www.dropbox.com/s/lywr5vhsq35pd2l/view.bmp?dl=0
The picture here is chorme-console:https://www.dropbox.com/s/oekw4d3qzenae ... w.bmp?dl=0
Thanks, it helped with the installation.
But the "Uninstall Mods for Hesk" works still do not.
I now have a new problem. But the look.
See the picture here: https://www.dropbox.com/s/lywr5vhsq35pd2l/view.bmp?dl=0
The picture here is chorme-console:https://www.dropbox.com/s/oekw4d3qzenae ... w.bmp?dl=0
Re: Install / Update - Error
It looks like both Bootstrap and Leaflet are doing strange thing. I'm about to release 2.3.2 in a couple minutes that fixes some Leaflet stuff, so run the upgrade and see how it looks.
Out of curiosity, how are you uploading your files? (i.e. FTP via binary, FTP via ASCII, HTTP, etc).
Out of curiosity, how are you uploading your files? (i.e. FTP via binary, FTP via ASCII, HTTP, etc).
Mike, Lead Developer of
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Re: Install / Update - Error
I wait for the update 
FTP - FileZilla
Have used it in many years.

FTP - FileZilla
Have used it in many years.
Re: Install / Update - Error
The update is out now, so try it and see how it goes.
Mike, Lead Developer of
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.
Re: Install / Update - Error
Thanks Mike,
Everything works now
Everything works now

Re: Install / Update - Error
Woo-hoo!
Glad to hear that.

Mike, Lead Developer of
HESK: A surprisingly simple, user-friendly and FREE help desk software with integrated knowledgebase.