New name beside subject name

Helpdesk for my helpdesk software

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jessar94
Posts: 76
Joined: Sun Mar 16, 2014 7:54 pm

New name beside subject name

Post by jessar94 »

When i see i ticket i see a list of this: https://www.dropbox.com/s/3t9owse1tmqa287/hesk.PNG

i will have a "list name" for computers too beside subject, how can i fix that?
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: New name beside subject name

Post by Klemen »

You mean displaying custom field in the list?

You will need to modify source code to achieve that. Some examples have been posted on the forum, but may be outdated (for example this).
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jessar94
Posts: 76
Joined: Sun Mar 16, 2014 7:54 pm

Re: New name beside subject name

Post by jessar94 »

yes, but I'm not sure how I should do

the link tells me nothing. :(

I have no knowledge of php

Can you help me with that?
Klemen wrote:You mean displaying custom field in the list?

You will need to modify source code to achieve that. Some examples have been posted on the forum, but may be outdated (for example this).
Klemen
Site Admin
Posts: 10147
Joined: Fri Feb 11, 2005 4:04 pm

Re: New name beside subject name

Post by Klemen »

I'm afraid such modifications are out of the scope of my support. You will probably need to hire a PHP developer for help.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
jessar94
Posts: 76
Joined: Sun Mar 16, 2014 7:54 pm

Re: New name beside subject name

Post by jessar94 »

I solved it :D

but I do not know how to get the list sorted (sorted by...)
Klemen wrote:I'm afraid such modifications are out of the scope of my support. You will probably need to hire a PHP developer for help.
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