Setting page (admin_settings.php) stuck loading...

[ariele]

Version of script: 2.4.2

Write your message below:

I have a working Hesk 2.4.2 helpdesk, suddently, as administrator, I can't access Setting page (admin_settings.php). Everything else is working properly. Setting page keeps loading... never timeout with an error.

Any idea what code part of script is stuck?

[Klemen]

Try this:

1. download file hesk_settings.inc.php from the server
2. open it in a plain text editor
3. change

Code: Select all

$hesk_settings['check_updates']=1;

to

Code: Select all

$hesk_settings['check_updates']=0;

4. save, upload and test


If that doesn't work, also change

Code: Select all

$hesk_settings['debug_mode']=0;

to

Code: Select all

$hesk_settings['debug_mode']=1;

and see if you get an error message then.

[ariele]

Fixed!!! Thanks a lot.

I couldn't figure it out because admin_setting.php didn't show any error on script timeout.

Thanks again.