Changing Hesk from emailing replies

[ruffmeister]

Script URL:
Version of script: 2.3


Write your message below:
Is it possible to turn off email replies at all?

[Klemen]

To turn off all emails you can find this code in inc/email_function.inc.php

Code: Select all

function hesk_mail($to,$subject,$message)
{

and just below that add

Code: Select all

return true;

[ruffmeister]

hi there - i still want call logged emails but not to send an email whena reply is added

[Klemen]

For staff, customers or both?

[ruffmeister]

both please

[Klemen]

In that case you would have to search HESK files and delete (or comment out by adding # before the line) all lines starting with:

hesk_notifyCustomer

hesk_notifyAssignedStaff

hesk_notifyStaff

In all files except submit_ticket.php and admin_submit_ticket.php!