print_tickets.inc.php

[steve]

Suppose I wanted to change the above mentioned file to limit the ticket list to tickets that are NOT status 5, Under no circumstance do I want tickets with this status to show on the ticket list.

how would I got about doing that?

[Klemen]

Just above

Code: Select all

/* Prepare variables used in search and forms */

you can try adding something like

Code: Select all

$sql .= " AND `status` != '5' ";

[steve]

Thanks, worked like a charm!