NEW version of HESK: 2.4

[Klemen]

Did you run the update.php script as instructed in readme files?

That file is responsible for updating database and modifying version number.

[ruffmeister]

that would do it - but dont remember seeing that in the readme upgrade section but its all good - thanks once again

[Klemen]

It's 100% there, just double-checked it

[dr_patso]

Hi Klemen,

I noticed that when I updated the time_worked from my old custom field for time spent it changed the last updated time of all tickets, not a huge deal but can I make the change while leaving the last updated time stamp untouched???

[Klemen]

Possible yes, if you are familiar with MySQL and can edit table structure.

What you'd have to do is:

1. Modify table structure: remove ON UPDATE CURRENT_TIMESTAMP from "hesk_tickets" table "lastchange" field
2. Do the import
3. Change the structure back to ON UPDATE CURRENT_TIMESTAMP

[dr_patso]

makes sense, just remove that attribute, migrate all the data, put the attribute back. thanks klemen!

[dr_patso]

just updated hesk to 2.4 on my WAMP production server.. went pretty smoothly. when i go to the settings portion of the admin nav it takes forever to load and forever to save now, but no errors.. Should be snappy since it's on my local network, everything else is

also just noticed logging in is very slow too.

[Klemen]

Settings > Misc > Other > Uncheck "Automatically check for HESK updates.", save settings.

Did that do the trick?

[dr_patso]

checking, that would make sense though because i don't think wamp is configured to use the proxy

[dr_patso]

yep that was it.

[dr_patso]

thanks Klemen, 25$ donations coming your way.

[Klemen]

I'm glad that did the trick and thanks for the generous donation!