change the ticket overview columns @ home of the admin panel

[Klemen]

How about if you add this

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$cat_name = $hesk_settings['categories'][$ticket['category']];

just above the echo <<<EOC line and then use $cat_name to display the name?

[dr_patso]

BOOM KLEMEN!

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		$ticket['message'] = $first_line . substr(strip_tags($ticket['message']),0,200).'...';
		$cat_name = $hesk_settings['categories'][$ticket['category']];
		echo <<<EOC
		<tr title="$ticket[message]">
		<td class="$color" style="text-align:left; white-space:nowrap;"><input type="checkbox" name="id[]" value="$ticket[id]" />&nbsp;</td>
		<td class="$color" style="text-align:left; white-space:nowrap;"><a href="admin_ticket.php?track=$ticket[trackid]&Refresh=$random">$ticket[id]</a></td>
		<td class="$color">$ticket[lastchange]</td>
		<td class="$color">$ticket[name]</td>
		<td class="$color">$tagged$owner<a href="admin_ticket.php?track=$ticket[trackid]&Refresh=$random">$ticket[subject]</a></td>
		<td class="$color">$ticket[status]&nbsp;</td>
		<td class="$color">$cat_name</td>
		<td class="$color" style="text-align:center; white-space:nowrap;">$ticket[priority]&nbsp;</td>
		</tr>

that works!!!


Simple Solution for displaying category column in the tick list @ home of admin panel.

in the /inc/ticket_list.inc.php file

add

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$cat_name = $hesk_settings['categories'][$ticket['category']];

right above

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 echo <<<EOC 

which is around line 334

change one of your TD class lines which is right below echo <<<EOC(depending on column you want to replace etc) to this

Code: Select all

<td class="$color">$cat_name</td>

[steve]

There you go, Im glad you were able to get this resolved.

[dr_patso]

thanks Steve.. I have one more thing I am hung up on with custom fields.. Everything else I've been able to resolve with try/fail method. I will search the forum a bit then create a new thread if I can't find it.

I owe you and Klemen a beer, Friday or Monday when I get paid.

[steve]

Klemen maybe, all i did is re post smarter peoples posts