Admin Ticket List

[steve]

Hello,

I have modified the ticket_list.inc.php file so my admin ticket list displays customs fields.

Does anybody know how to limit the amount of character displayed from the custom field value. Lets say custom field = ABCDEFGHIJKLMNOPQRSTUVWXYZ obviously that is very long, if that were to display in the admin ticket list it would really stretch out the table. Anybody know how to make it so it cuts of at say 15 character, so instead it displays ABCDEFGHIJKLMNO....?

Thanks,

Steve

[Klemen]

Use PHP's substr() function.

instead of printing out $variable_name use

Code: Select all

substr($variable_name, 0, 15); 

[steve]

Thank you!

Thank is exactly what i needed.

[dr_patso]

Thank you!

Thank is exactly what i needed.

how did you modify your ticket list?? did you have it display separate columns?

[steve]

I used the method described in this thread

viewtopic.php?f=14&t=3036&p=15624&hilit ... ist#p15624

My admin ticket list shows the following.

http://i50.tinypic.com/5lvqqa.png

The reported issue column is the one i wanted the above mention code for, as this field generally contains a lot of data.