Logo not working

[tombullock92]

Hi,

For some reason, my logo does not show up in IE9 but does work in Firefox and Chrome. Im running Hesk 2.3 on an interal CentOS server.

Any help appreciated.

Thanks
Tom

[Henrie]

No idea what it could be.
Maybe you could post a link so we can verify what could be wrong?

[tombullock92]

Its an internal server so Im unable to link you.
Ive just checked the source code on IE9 and the actual code is there as if it is displaying it but doesnt actually show when viewing normally?

[Klemen]

Could you post the logo code you are using?

[Henrie]

maybe you are having a problem as described here http://stackoverflow.com/questions/9182 ... nly-in-ie9 ?

Have you tried clearing your temporary files / clearing browser cache?

Greetings,
Henrie

[tombullock92]

Could you post the logo code you are using?

Code: Select all

<div style="width:770px;margin-left:auto;margin-right:auto;padding-left:8px">
<a href="http://ticketsystem/"><img src="http://ticketsystem/img/oellogo.jpg" width="XXX" height="YYY" alt="" border="0" /></a>
</div>

maybe you are having a problem as described here http://stackoverflow.com/questions/9182 ... nly-in-ie9 ?

Have you tried clearing your temporary files / clearing browser cache?

Greetings,
Henrie

Yes I've tried clearing the cache etc. Will take a look at the link

[Henrie]

<div style="width:770px;margin-left:auto;margin-right:auto;padding-left:8px">
<a href="http://ticketsystem/"><img src="http://ticketsystem/img/oellogo.jpg" width="XXX" height="YYY" alt="" border="0" /></a>
</div>

http://ticketsystem/ is not a valid domainname? Or have you changed it just for us reading here?
The link http://ticketsystem/img/oellogo.jpg does show the image when you put it directly in your browser?

[tombullock92]

Its an internal webserver so its just the hostname of the server. The logo does show correctly with the direct link.

[Klemen]

Change

Code: Select all

width="XXX" height="YYY"

to the actual image width and height in your code!

For example if your logo is 240x60 pixel it should say

Code: Select all

width="240" height="60"

[tombullock92]

It would be something that simple!

Thanks!