Hi
Is there a way to force customers to log in BEFORE they can to submit a ticket?
I don't want an open system and by doing so I can manage who can log in via the adm menu but also avoid the spam prevention question and number check.
I am new to Hesk but it looks very promising. Will probably provide a Danish language file.
/Junk A Lot
Force customers to log in to submit a ticket
Moderator: mkoch227
-
- Posts: 1
- Joined: Thu Apr 08, 2010 11:20 am
No, this is not something Hesk supports nor do I have plans to add it anytime soon.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools


Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Re: Force customers to log in to submit a ticket
I have intergrated a seperate client login and table to give clients and admins/techs seperate front ends and landign pages. please refer to my thread on this