Tickets not closing

Helpdesk for my helpdesk software

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webguy78
Posts: 11
Joined: Wed Sep 01, 2010 11:42 pm

Tickets not closing

Post by webguy78 »

Script URL: Government
Version of script: 2.2
Hosting company: Government
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: tickets resolved

Write your message below:
Hello has anyone notice a glitch where tickets that have been resolved pop back up in the admin page?
Klemen
Site Admin
Posts: 10145
Joined: Fri Feb 11, 2005 4:04 pm

Re: Tickets not closing

Post by Klemen »

Can you list the exact steps required to reproduce the error?

Does the ticket status get changed (if yes, it should list on the bottom of the ticket who opened it again)?
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