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Version of script: 2.0
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URL of session_test.php:
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Just upgraded to to 2.0 from 0.94x everything is working great. Quick question though. When we close a ticket the mysql is not being updated with "date_closed" any ideas?
Closing tickets - writing date closed to sql
Moderator: mkoch227
There isn't such a feature in Hesk (yet?), it will only update dates on new replies.
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Ah, that would explain it. Obviously was added to our previous installation by one of my ex colleagues.
This was in admin_change_status.php
Code: Select all
if ($status == '0') $sql = "UPDATE `hesk_tickets` SET `date_closed`='$date' WHERE `trackid`='$trackingID' LIMIT 1"; $result = hesk_dbQuery($sql) or hesk_error("$hesklang[cant_sql]: $sql</p><p>$hesklang[mysql_said]:<br>".mysql_error()."</p><p>$hesklang[contact_webmsater] $hesk_settings[webmaster_mail]");