Hesk - helpdesk software - Page 16 - PHPJunkyard support forum

Hesk - helpdesk software

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Announcements

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New version of HESK: 3.6.1

Last post by Klemen « Sat Jun 21, 2025 12:52 pm
Replies: 1
by Klemen » Wed Jun 11, 2025 6:46 pm

1 Replies

172 Views

Last post by Klemen
Sat Jun 21, 2025 12:52 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30668 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

Replies

Views

Last post

No email being sent when replying to ticket.

Last post by MikeM « Thu Dec 03, 2020 6:59 pm
Replies: 3
by MikeM » Thu Dec 03, 2020 4:20 pm

3 Replies

452 Views

Last post by MikeM
Thu Dec 03, 2020 6:59 pm
add time when adding notes

Last post by Klemen « Thu Dec 03, 2020 3:30 pm
Replies: 1
by paresh90 » Thu Dec 03, 2020 1:22 pm

1 Replies

242 Views

Last post by Klemen
Thu Dec 03, 2020 3:30 pm
Make tickets with custom statuses be treated as "resolved"

Last post by Klemen « Thu Dec 03, 2020 7:08 am
Replies: 1
by xmz » Wed Dec 02, 2020 1:56 pm

1 Replies

261 Views

Last post by Klemen
Thu Dec 03, 2020 7:08 am
The styles doesn't change

Last post by GrapesCode « Mon Nov 30, 2020 4:43 pm
Replies: 9
by GrapesCode » Sat Nov 28, 2020 5:34 am

9 Replies

746 Views

Last post by GrapesCode
Mon Nov 30, 2020 4:43 pm
error getting email message (pop3)

Last post by Klemen « Thu Nov 26, 2020 8:20 am
Replies: 1
by ahref » Wed Nov 25, 2020 9:18 am

1 Replies

276 Views

Last post by Klemen
Thu Nov 26, 2020 8:20 am
Can't find Canned Responses in new version

Last post by ncrs_admin « Fri Nov 20, 2020 12:28 am
Replies: 2
by ncrs_admin » Thu Nov 19, 2020 9:33 pm

2 Replies

2255 Views

Last post by ncrs_admin
Fri Nov 20, 2020 12:28 am
Error

Last post by Klemen « Wed Nov 18, 2020 12:16 pm
Replies: 3
by djdiaguuu » Wed Nov 18, 2020 11:27 am

3 Replies

335 Views

Last post by Klemen
Wed Nov 18, 2020 12:16 pm
Hesk in Google Cloud Platform Compute Engine Virtual Instance

Last post by Klemen « Wed Nov 18, 2020 11:26 am
Replies: 3
by aminemarref » Tue Nov 17, 2020 3:22 pm

3 Replies

345 Views

Last post by Klemen
Wed Nov 18, 2020 11:26 am
Message to customer on ticket delete

Last post by Klemen « Tue Nov 17, 2020 12:34 pm
Replies: 1
by shadedk » Tue Nov 17, 2020 12:27 pm

1 Replies

522 Views

Last post by Klemen
Tue Nov 17, 2020 12:34 pm
Not able to remove attached files

Last post by Klemen « Tue Nov 17, 2020 6:27 am
Replies: 3
by yezi08 » Fri Nov 13, 2020 8:37 am

3 Replies

385 Views

Last post by Klemen
Tue Nov 17, 2020 6:27 am
Can't create articles in category knowledgebase

Last post by AnjaV « Sun Nov 15, 2020 3:01 pm
Replies: 2
by AnjaV » Sun Nov 15, 2020 12:24 pm

2 Replies

288 Views

Last post by AnjaV
Sun Nov 15, 2020 3:01 pm
attachments have to be downloaded

Last post by Klemen « Sat Nov 14, 2020 1:23 pm
Replies: 1
by yezi08 » Fri Nov 13, 2020 8:34 am

1 Replies

302 Views

Last post by Klemen
Sat Nov 14, 2020 1:23 pm
drag and drop attachments

Last post by Klemen « Sat Nov 14, 2020 1:22 pm
Replies: 1
by yezi08 » Fri Nov 13, 2020 8:39 am

1 Replies

203 Views

Last post by Klemen
Sat Nov 14, 2020 1:22 pm
Assigning an Email Address To A Category

Last post by amycoty « Wed Nov 11, 2020 11:45 pm
Replies: 5
by phoenix » Sun Oct 21, 2018 3:30 pm

5 Replies

1481 Views

Last post by amycoty
Wed Nov 11, 2020 11:45 pm
Best Practice When Upgrading from Very Old Version 0.94.1

Last post by Klemen « Sat Nov 07, 2020 12:33 pm
Replies: 3
by ddrewa » Sat Nov 07, 2020 12:28 am

3 Replies

414 Views

Last post by Klemen
Sat Nov 07, 2020 12:33 pm
Is there a public roadmap?

Last post by Klemen « Thu Nov 05, 2020 3:53 pm
Replies: 1
by shadedk » Thu Nov 05, 2020 3:11 pm

1 Replies

449 Views

Last post by Klemen
Thu Nov 05, 2020 3:53 pm
Close ticket without mail

Last post by Klemen « Wed Oct 28, 2020 7:36 pm
Replies: 1
by TuberPlays » Wed Oct 28, 2020 5:30 pm

1 Replies

683 Views

Last post by Klemen
Wed Oct 28, 2020 7:36 pm
Closing of tickets

Last post by Klemen « Tue Oct 27, 2020 9:03 pm
Replies: 6
by shadedk » Thu Oct 01, 2020 10:07 pm

6 Replies

1130 Views

Last post by Klemen
Tue Oct 27, 2020 9:03 pm
Mobile View Don't show ticket Code

Last post by caygri « Tue Oct 27, 2020 11:12 am
Replies: 2
by caygri » Mon Oct 26, 2020 8:16 pm

2 Replies

1144 Views

Last post by caygri
Tue Oct 27, 2020 11:12 am
Invisible custom fileds left empty

Last post by Stan_1 « Sun Oct 25, 2020 8:14 am
Replies: 4
by Stan_1 » Sat Oct 24, 2020 8:44 pm

4 Replies

370 Views

Last post by Stan_1
Sun Oct 25, 2020 8:14 am
(SOLVED) Tickets reopening after marked resolved

Last post by sp119 « Fri Oct 23, 2020 5:35 pm
Replies: 4
by sp119 » Wed Oct 21, 2020 12:31 pm

4 Replies

930 Views

Last post by sp119
Fri Oct 23, 2020 5:35 pm
(SOLVED) Database structure validation

Last post by shadedk « Tue Oct 20, 2020 3:19 pm
Replies: 4
by shadedk » Wed Aug 26, 2020 3:50 pm

4 Replies

827 Views

Last post by shadedk
Tue Oct 20, 2020 3:19 pm
knowledge base displayed by language choice

Last post by Klemen « Sat Oct 17, 2020 9:47 am
Replies: 3
by huhas12 » Sat Oct 17, 2020 5:13 am

3 Replies

449 Views

Last post by Klemen
Sat Oct 17, 2020 9:47 am
Field 'status' doesn't have a default value

Last post by Klemen « Sat Oct 17, 2020 6:19 am
Replies: 5
by OCReactive » Tue Feb 18, 2020 1:07 pm

5 Replies

2528 Views

Last post by Klemen
Sat Oct 17, 2020 6:19 am
Help Desk General Settings

Last post by Klemen « Wed Oct 14, 2020 10:43 am
Replies: 8
by rcatalano » Tue Oct 13, 2020 4:29 pm

8 Replies

982 Views

Last post by Klemen
Wed Oct 14, 2020 10:43 am
Mobile Site Tracking ID

Last post by chris_g99 « Wed Oct 14, 2020 8:09 am
Replies: 2
by chris_g99 » Tue Oct 13, 2020 8:14 am

2 Replies

410 Views

Last post by chris_g99
Wed Oct 14, 2020 8:09 am
Email piping generates notifications but says the ticket ID does not exist

Last post by Klemen « Sun Oct 11, 2020 11:20 am
Replies: 3
by Withindale » Thu Oct 08, 2020 9:28 pm

3 Replies

518 Views

Last post by Klemen
Sun Oct 11, 2020 11:20 am
question about keywords

Last post by Klemen « Fri Oct 09, 2020 6:48 pm
Replies: 1
by alexk80 » Thu Oct 08, 2020 7:55 am

1 Replies

292 Views

Last post by Klemen
Fri Oct 09, 2020 6:48 pm
Pop3 permissions issue

Last post by Klemen « Fri Oct 02, 2020 5:56 am
Replies: 1
by esmith » Thu Oct 01, 2020 10:31 pm

1 Replies

834 Views

Last post by Klemen
Fri Oct 02, 2020 5:56 am
Is Hask good for internal use only?

Last post by iTom « Thu Oct 01, 2020 2:17 pm
Replies: 4
by JeffC » Tue Sep 22, 2020 12:34 am

4 Replies

853 Views

Last post by iTom
Thu Oct 01, 2020 2:17 pm
change message above main message box

Last post by Klemen « Wed Sep 30, 2020 7:34 pm
Replies: 3
by smegnl » Mon Sep 14, 2020 11:37 pm

3 Replies

1000 Views

Last post by Klemen
Wed Sep 30, 2020 7:34 pm
Resetting tracking ID

Last post by Klemen « Tue Sep 29, 2020 2:25 pm
Replies: 1
by nk1233 » Mon Sep 28, 2020 5:33 pm

1 Replies

549 Views

Last post by Klemen
Tue Sep 29, 2020 2:25 pm
Tickets not assigned to user

Last post by Klemen « Tue Sep 29, 2020 2:20 pm
Replies: 1
by waseem7827@gmail.com » Tue Sep 29, 2020 9:50 am

1 Replies

317 Views

Last post by Klemen
Tue Sep 29, 2020 2:20 pm
Mail CCI Hesk

Last post by Klemen « Wed Sep 23, 2020 7:57 am
Replies: 1
by R3ptor78 » Tue Sep 22, 2020 5:47 pm

1 Replies

349 Views

Last post by Klemen
Wed Sep 23, 2020 7:57 am
URL of website is showing on Title Bar

Last post by 4rmoso « Wed Sep 23, 2020 7:16 am
Replies: 4
by 4rmoso » Wed Sep 02, 2020 8:25 am

4 Replies

652 Views

Last post by 4rmoso
Wed Sep 23, 2020 7:16 am
Add logo

Last post by caygri « Tue Sep 22, 2020 5:43 pm
Replies: 4
by caygri » Tue Sep 22, 2020 10:16 am

4 Replies

1874 Views

Last post by caygri
Tue Sep 22, 2020 5:43 pm
Embedding hesk in Nextcloud?

Last post by caygri « Tue Sep 22, 2020 10:13 am
Replies: 2
by mattish.91 » Tue Sep 01, 2020 9:36 pm

2 Replies

1191 Views

Last post by caygri
Tue Sep 22, 2020 10:13 am
Add popup before ticket form

Last post by caygri « Mon Sep 21, 2020 6:46 pm
Replies: 3
by caygri » Mon Sep 21, 2020 10:40 am

3 Replies

1635 Views

Last post by caygri
Mon Sep 21, 2020 6:46 pm
I can't centered image in KB-article

Last post by Stan_1 « Sun Sep 20, 2020 8:09 pm
Replies: 2
by Stan_1 » Sun Sep 20, 2020 4:59 pm

2 Replies

262 Views

Last post by Stan_1
Sun Sep 20, 2020 8:09 pm
Change Status Name

Last post by caygri « Fri Sep 18, 2020 4:22 pm
Replies: 10
by caygri » Tue Sep 15, 2020 10:13 am

10 Replies

3298 Views

Last post by caygri
Fri Sep 18, 2020 4:22 pm
not send mail

Last post by claudito « Thu Sep 17, 2020 7:23 am
Replies: 2
by claudito » Wed Sep 16, 2020 8:27 am

2 Replies

331 Views

Last post by claudito
Thu Sep 17, 2020 7:23 am
msg undeliverable

Last post by Klemen « Wed Sep 16, 2020 7:22 pm
Replies: 1
by plc » Tue Sep 15, 2020 2:09 pm

1 Replies

434 Views

Last post by Klemen
Wed Sep 16, 2020 7:22 pm
noreply@ on behalf of support@

Last post by Klemen « Mon Sep 14, 2020 6:35 am
Replies: 3
by speakertone » Sat Sep 12, 2020 3:31 pm

3 Replies

987 Views

Last post by Klemen
Mon Sep 14, 2020 6:35 am
Staff submit to specific category

Last post by Klemen « Thu Sep 10, 2020 5:00 pm
Replies: 3
by plc » Wed Sep 09, 2020 4:01 pm

3 Replies

592 Views

Last post by Klemen
Thu Sep 10, 2020 5:00 pm
Timer - stop the count automatically

Last post by Klemen « Thu Sep 10, 2020 9:56 am
Replies: 3
by speakertone » Wed Sep 09, 2020 10:46 am

3 Replies

1160 Views

Last post by Klemen
Thu Sep 10, 2020 9:56 am
Request number

Last post by efla83 « Thu Aug 27, 2020 8:18 pm

by efla83 » Thu Aug 27, 2020 8:18 pm

0 Replies

38728 Views

Last post by efla83
Thu Aug 27, 2020 8:18 pm
How can I show editor?

Last post by Klemen « Wed Aug 26, 2020 3:28 pm
Replies: 4
by caygri » Tue Aug 25, 2020 10:16 pm

4 Replies

940 Views

Last post by Klemen
Wed Aug 26, 2020 3:28 pm
Issue with duplicate tickets and Mobile Safari

Last post by cnapier « Tue Aug 25, 2020 9:46 pm
Replies: 2
by cnapier » Mon Jun 08, 2020 9:27 am

2 Replies

438 Views

Last post by cnapier
Tue Aug 25, 2020 9:46 pm
How to Export History field or Other Fields

Last post by Klemen « Tue Aug 25, 2020 10:50 am
Replies: 1
by afeer » Tue Aug 25, 2020 10:46 am

1 Replies

464 Views

Last post by Klemen
Tue Aug 25, 2020 10:50 am
(SOLVED) Cleanup function?

Last post by shadedk « Thu Aug 20, 2020 9:27 pm
Replies: 4
by shadedk » Thu Aug 20, 2020 10:01 am

4 Replies

1066 Views

Last post by shadedk
Thu Aug 20, 2020 9:27 pm

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