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Hesk - helpdesk software

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New version of HESK: 3.6.3

Last post by Klemen « Tue Jul 15, 2025 3:58 pm
Replies: 3
by Klemen » Wed Jun 11, 2025 6:46 pm

3 Replies

486 Views

Last post by Klemen
Tue Jul 15, 2025 3:58 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30790 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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Last post

"Invalid Request" for certain operations.

Last post by Soilborn « Tue May 13, 2025 4:47 pm
Replies: 4
by Soilborn » Mon May 12, 2025 5:18 pm

4 Replies

192 Views

Last post by Soilborn
Tue May 13, 2025 4:47 pm
Uncaught TypeError: t[6] is null

Last post by Steph « Mon May 12, 2025 8:08 pm
Replies: 4
by Steph » Fri May 09, 2025 4:12 pm

4 Replies

254 Views

Last post by Steph
Mon May 12, 2025 8:08 pm
Customization to the Export Tickets in Reports

Last post by boogers « Mon May 12, 2025 12:10 pm
Replies: 2
by mlafontaine » Sun Apr 16, 2023 3:05 am

2 Replies

553 Views

Last post by boogers
Mon May 12, 2025 12:10 pm
how can modify status

Last post by Klemen « Fri May 09, 2025 9:50 am
Replies: 1
by msalem » Thu May 08, 2025 6:06 am

1 Replies

123 Views

Last post by Klemen
Fri May 09, 2025 9:50 am
Display counter of a truncated article

Last post by Steph « Thu May 08, 2025 8:10 am
Replies: 2
by Steph » Sun May 04, 2025 4:41 pm

2 Replies

377 Views

Last post by Steph
Thu May 08, 2025 8:10 am
Feature Request: Display Date & Time Next to Subject in "Previous Tickets" Section

Last post by arsagor « Sun Apr 27, 2025 11:56 am
Replies: 2
by arsagor » Sat Apr 26, 2025 4:28 am

2 Replies

10012 Views

Last post by arsagor
Sun Apr 27, 2025 11:56 am
Create new custopmer from forwared email

Last post by Klemen « Fri Apr 25, 2025 5:25 pm
Replies: 1
by TerminalAddict » Tue Apr 22, 2025 9:40 pm

1 Replies

6976 Views

Last post by Klemen
Fri Apr 25, 2025 5:25 pm
custom1 column in admin

Last post by jakub.bocek « Tue Apr 22, 2025 5:41 am
Replies: 2
by jakub.bocek » Wed Apr 16, 2025 8:55 am

2 Replies

4121 Views

Last post by jakub.bocek
Tue Apr 22, 2025 5:41 am
Ticket Date Range Search and Open Duration Display

Last post by Klemen « Sun Apr 20, 2025 3:17 pm
Replies: 3
by arsagor » Sat Apr 19, 2025 9:33 am

3 Replies

3431 Views

Last post by Klemen
Sun Apr 20, 2025 3:17 pm
Ticket no created by email

Last post by Klemen « Sat Apr 12, 2025 9:24 am
Replies: 3
by yasernajjar » Mon Mar 03, 2025 8:25 am

3 Replies

21767 Views

Last post by Klemen
Sat Apr 12, 2025 9:24 am
View (not download) attachments for Knowledgebase articles

Last post by heskwhite « Mon Apr 07, 2025 9:08 pm

by heskwhite » Mon Apr 07, 2025 9:08 pm

0 Replies

4272 Views

Last post by heskwhite
Mon Apr 07, 2025 9:08 pm
How to View Attachments: Step-by-step guide

Last post by heskwhite « Fri Apr 04, 2025 3:09 pm
Replies: 9
by srumberg » Mon Dec 13, 2021 7:52 am

9 Replies

19385 Views

Last post by heskwhite
Fri Apr 04, 2025 3:09 pm
False positive with mysql_root warning

Last post by Klemen « Thu Apr 03, 2025 7:06 am
Replies: 3
by Excalibur » Wed Apr 02, 2025 4:29 pm

3 Replies

9085 Views

Last post by Klemen
Thu Apr 03, 2025 7:06 am
Unable to enable the anti-spam question

Last post by Klemen « Wed Apr 02, 2025 5:37 pm
Replies: 2
by mchopra » Tue Apr 01, 2025 3:04 am

2 Replies

5641 Views

Last post by Klemen
Wed Apr 02, 2025 5:37 pm
OAuth email setup, IMAP works, SMTP doesn't?

Last post by Klemen « Sat Mar 22, 2025 9:04 pm
Replies: 4
by dreamscape » Thu Mar 13, 2025 2:53 pm

4 Replies

20479 Views

Last post by Klemen
Sat Mar 22, 2025 9:04 pm
Adding Custom Fields & Service Messages in HESK Ticket Section

Last post by Klemen « Sat Mar 22, 2025 5:51 pm
Replies: 5
by arsagor » Thu Mar 20, 2025 6:56 am

5 Replies

9683 Views

Last post by Klemen
Sat Mar 22, 2025 5:51 pm
Attachment

Last post by Klemen « Sat Mar 22, 2025 5:49 pm
Replies: 9
by marcopolo » Mon Sep 30, 2024 12:52 pm

9 Replies

20092 Views

Last post by Klemen
Sat Mar 22, 2025 5:49 pm
HESK FORM ATTACHMENT MODIFICATION

Last post by Klemen « Wed Mar 12, 2025 3:36 pm
Replies: 1
by Derrick Jud Tech » Wed Mar 12, 2025 2:27 pm

1 Replies

6797 Views

Last post by Klemen
Wed Mar 12, 2025 3:36 pm
testing imap fetching

Last post by Orazio « Wed Mar 12, 2025 10:26 am
Replies: 4
by Orazio » Wed Mar 12, 2025 8:31 am

4 Replies

9317 Views

Last post by Orazio
Wed Mar 12, 2025 10:26 am
Enablig IMAP AFTER hesk installation

Last post by Klemen « Wed Mar 12, 2025 8:49 am
Replies: 6
by Orazio » Mon Mar 10, 2025 11:23 am

6 Replies

11573 Views

Last post by Klemen
Wed Mar 12, 2025 8:49 am
Restricting Ticket Assignment, Assigning to Multiple Staff, and Custom Ticket Filters

Last post by arsagor « Tue Mar 11, 2025 4:47 pm
Replies: 2
by arsagor » Tue Mar 11, 2025 8:23 am

2 Replies

7160 Views

Last post by arsagor
Tue Mar 11, 2025 4:47 pm
Notification for Assigned Staff Without Sending Emails to Clients

Last post by Klemen « Mon Mar 10, 2025 4:17 pm
Replies: 3
by arsagor » Mon Mar 10, 2025 8:48 am

3 Replies

7704 Views

Last post by Klemen
Mon Mar 10, 2025 4:17 pm
How to format emails to be transformed in ticket

Last post by Klemen « Sun Mar 09, 2025 5:52 pm
Replies: 1
by Orazio » Sun Mar 09, 2025 4:39 pm

1 Replies

5932 Views

Last post by Klemen
Sun Mar 09, 2025 5:52 pm
Edit Customers without email-address is not possible

Last post by Klemen « Sat Mar 08, 2025 2:47 pm
Replies: 4
by lepool » Thu Mar 06, 2025 11:13 pm

4 Replies

10479 Views

Last post by Klemen
Sat Mar 08, 2025 2:47 pm
New version of HESK: 3.5.3

Last post by Klemen « Sat Mar 08, 2025 2:47 pm

by Klemen » Sat Mar 08, 2025 2:47 pm

0 Replies

8177 Views

Last post by Klemen
Sat Mar 08, 2025 2:47 pm
new customers

Last post by Klemen « Fri Mar 07, 2025 5:08 pm
Replies: 3
by PHPtetris » Wed Mar 05, 2025 5:07 pm

3 Replies

9466 Views

Last post by Klemen
Fri Mar 07, 2025 5:08 pm
Want to know about mentioned permission.

Last post by Klemen « Wed Mar 05, 2025 1:12 pm
Replies: 1
by pranavmankar1 » Wed Mar 05, 2025 12:11 pm

1 Replies

5601 Views

Last post by Klemen
Wed Mar 05, 2025 1:12 pm
Can't create ticket by email.

Last post by Klemen « Sun Mar 02, 2025 1:00 pm
Replies: 7
by rgstrdb » Fri Feb 28, 2025 12:39 pm

7 Replies

14785 Views

Last post by Klemen
Sun Mar 02, 2025 1:00 pm
403 Forbidden Error PLUS my solution

Last post by Klemen « Sun Mar 02, 2025 9:17 am
Replies: 1
by agtred99 » Sun Mar 02, 2025 4:19 am

1 Replies

5571 Views

Last post by Klemen
Sun Mar 02, 2025 9:17 am
Report on the Update to 3.5.0 and Results of the First Day of Operation

Last post by Klemen « Wed Feb 26, 2025 7:57 pm
Replies: 21
by shddcit » Tue Nov 05, 2024 4:05 pm
1

2
21 Replies

38196 Views

Last post by Klemen
Wed Feb 26, 2025 7:57 pm
Tickets anonymized after update

Last post by Klemen « Tue Feb 25, 2025 3:59 pm
Replies: 7
by shadedk » Mon Feb 24, 2025 12:40 am

7 Replies

15339 Views

Last post by Klemen
Tue Feb 25, 2025 3:59 pm
Editing ticket with Select Box

Last post by buxreptref « Sun Feb 23, 2025 8:07 am
Replies: 5
by cwyenberg » Sat Jun 16, 2018 1:02 am

5 Replies

10170 Views

Last post by buxreptref
Sun Feb 23, 2025 8:07 am
Content of custom (drop down) filed is getting lost when edit the ticket

Last post by Klemen « Sat Feb 22, 2025 9:54 pm
Replies: 4
by buxreptref » Sat Feb 22, 2025 5:59 pm

4 Replies

10011 Views

Last post by Klemen
Sat Feb 22, 2025 9:54 pm
prohibit customers from using IP addresses for employees?

Last post by Marcel_164 « Fri Feb 21, 2025 8:43 pm
Replies: 4
by Marcel_164 » Fri Feb 21, 2025 11:23 am

4 Replies

9268 Views

Last post by Marcel_164
Fri Feb 21, 2025 8:43 pm
Custom Fields

Last post by Marcel_164 « Fri Feb 21, 2025 8:43 pm
Replies: 4
by Marcel_164 » Fri Feb 21, 2025 2:27 pm

4 Replies

9554 Views

Last post by Marcel_164
Fri Feb 21, 2025 8:43 pm
Бесплатная версия модули

Last post by Klemen « Wed Feb 19, 2025 12:15 pm
Replies: 1
by saha85 » Wed Feb 19, 2025 11:18 am

1 Replies

7901 Views

Last post by Klemen
Wed Feb 19, 2025 12:15 pm
Mobile hard ticket display in the administrator section

Last post by Steph « Sun Feb 16, 2025 8:27 pm
Replies: 4
by Steph » Sun Feb 16, 2025 1:57 pm

4 Replies

12529 Views

Last post by Steph
Sun Feb 16, 2025 8:27 pm
Custom number field

Last post by crina64 « Fri Feb 14, 2025 7:03 am
Replies: 2
by crina64 » Thu Feb 13, 2025 7:13 am

2 Replies

10425 Views

Last post by crina64
Fri Feb 14, 2025 7:03 am
Preciso de ajuda

Last post by rodrigoitaqui « Fri Feb 14, 2025 3:00 am
Replies: 5
by rodrigoitaqui » Sat Feb 08, 2025 4:11 pm

5 Replies

17965 Views

Last post by rodrigoitaqui
Fri Feb 14, 2025 3:00 am
Migrating Help desk between different Hosts and enviroment

Last post by Klemen « Wed Feb 12, 2025 5:16 pm
Replies: 1
by Derrick Jud Tech » Tue Feb 11, 2025 8:12 pm

1 Replies

7238 Views

Last post by Klemen
Wed Feb 12, 2025 5:16 pm
assigning a ticket does not send an email

Last post by Klemen « Fri Feb 07, 2025 9:03 am
Replies: 1
by peter111961 » Thu Feb 06, 2025 9:18 pm

1 Replies

10718 Views

Last post by Klemen
Fri Feb 07, 2025 9:03 am
Rename the Hesk folder

Last post by Klemen « Thu Feb 06, 2025 3:44 pm
Replies: 1
by crina64 » Thu Feb 06, 2025 9:57 am

1 Replies

7856 Views

Last post by Klemen
Thu Feb 06, 2025 3:44 pm
Shows ticket attachments on screen (without downloading them)

Last post by Klemen « Thu Feb 06, 2025 3:40 pm
Replies: 4
by ztank » Tue Feb 04, 2025 11:03 am

4 Replies

12826 Views

Last post by Klemen
Thu Feb 06, 2025 3:40 pm
How to change read rules

Last post by Klemen « Wed Feb 05, 2025 10:01 am
Replies: 9
by microwaretm » Mon Feb 03, 2025 8:30 am

9 Replies

19141 Views

Last post by Klemen
Wed Feb 05, 2025 10:01 am
change helpdesk text on admin page

Last post by crina64 « Wed Feb 05, 2025 8:33 am
Replies: 1
by crina64 » Wed Feb 05, 2025 8:28 am

1 Replies

6748 Views

Last post by crina64
Wed Feb 05, 2025 8:33 am
Disable delete of ticket reply

Last post by Klemen « Tue Feb 04, 2025 4:28 pm
Replies: 4
by tigertron007 » Sat Feb 01, 2025 2:15 am

4 Replies

12675 Views

Last post by Klemen
Tue Feb 04, 2025 4:28 pm
Update from 3.4.6 to 3.5.1

Last post by reconx2 « Tue Feb 04, 2025 7:08 am
Replies: 2
by reconx2 » Mon Feb 03, 2025 11:05 am

2 Replies

9508 Views

Last post by reconx2
Tue Feb 04, 2025 7:08 am
Add more Customer field

Last post by Klemen « Fri Jan 31, 2025 9:14 am
Replies: 5
by csaba911 » Sun Jan 26, 2025 4:56 am

5 Replies

14736 Views

Last post by Klemen
Fri Jan 31, 2025 9:14 am
Login Edge is Not working

Last post by Klemen « Fri Jan 31, 2025 9:11 am
Replies: 3
by Feelivi » Thu Jan 30, 2025 12:23 pm

3 Replies

10070 Views

Last post by Klemen
Fri Jan 31, 2025 9:11 am
Deactive Verification and other questions

Last post by Klemen « Thu Jan 30, 2025 2:50 pm
Replies: 4
by Feelivi » Wed Jan 22, 2025 1:36 pm

4 Replies

10966 Views

Last post by Klemen
Thu Jan 30, 2025 2:50 pm

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