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Hesk - helpdesk software

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READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

31003 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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Ticket links from email not working

Last post by bradheffernan « Fri Jun 13, 2025 11:00 pm
Replies: 2
by bradheffernan » Fri Jun 13, 2025 4:00 pm

2 Replies

251 Views

Last post by bradheffernan
Fri Jun 13, 2025 11:00 pm
Problem after update

Last post by Klemen « Fri Jun 13, 2025 5:58 pm
Replies: 7
by superfaria » Thu Jun 12, 2025 3:36 pm

7 Replies

460 Views

Last post by Klemen
Fri Jun 13, 2025 5:58 pm
A small correction (3.6.0)

Last post by Klemen « Fri Jun 13, 2025 4:57 am
Replies: 1
by shddcit » Fri Jun 13, 2025 2:36 am

1 Replies

228 Views

Last post by Klemen
Fri Jun 13, 2025 4:57 am
The tickets are not being linked

Last post by shddcit « Thu Jun 12, 2025 7:40 am
Replies: 5
by shddcit » Thu Jun 12, 2025 2:55 am

5 Replies

307 Views

Last post by shddcit
Thu Jun 12, 2025 7:40 am
Suggestion for the New Release Hesk 3.6.0

Last post by Klemen « Thu Jun 12, 2025 6:24 am
Replies: 1
by shddcit » Thu Jun 12, 2025 3:14 am

1 Replies

225 Views

Last post by Klemen
Thu Jun 12, 2025 6:24 am
Enable Cyrillic Characters in Attachment File Names (Instructions)

Last post by shddcit « Thu Jun 12, 2025 3:33 am

by shddcit » Thu Jun 12, 2025 3:33 am

0 Replies

206 Views

Last post by shddcit
Thu Jun 12, 2025 3:33 am
Removing the "Priority" Column from the Main Table (Instructions)

Last post by shddcit « Thu Jun 12, 2025 3:25 am

by shddcit » Thu Jun 12, 2025 3:25 am

0 Replies

301 Views

Last post by shddcit
Thu Jun 12, 2025 3:25 am
[Resolved] IMAP Mail Fetch not working

Last post by jeev4 « Mon Jun 09, 2025 7:58 pm

by jeev4 » Mon Jun 09, 2025 7:58 pm

0 Replies

244 Views

Last post by jeev4
Mon Jun 09, 2025 7:58 pm
Hesk upgrade messed up my customer field

Last post by Klemen « Thu Jun 05, 2025 9:58 am
Replies: 1
by tigertron007 » Thu Jun 05, 2025 7:50 am

1 Replies

222 Views

Last post by Klemen
Thu Jun 05, 2025 9:58 am
can't upload attach without message

Last post by Klemen « Tue Jun 03, 2025 3:59 pm
Replies: 1
by KingMo » Tue Jun 03, 2025 11:14 am

1 Replies

209 Views

Last post by Klemen
Tue Jun 03, 2025 3:59 pm
Emails not imported

Last post by max48308 « Tue May 27, 2025 2:36 pm
Replies: 2
by max48308 » Tue May 27, 2025 11:54 am

2 Replies

248 Views

Last post by max48308
Tue May 27, 2025 2:36 pm
mfa not working for customers

Last post by Klemen « Mon May 26, 2025 3:49 pm
Replies: 3
by supertramp4 » Sun May 25, 2025 9:03 pm

3 Replies

585 Views

Last post by Klemen
Mon May 26, 2025 3:49 pm
search bar in dropdown menu

Last post by Klemen « Sun May 18, 2025 7:27 am
Replies: 1
by Noke101 » Fri May 16, 2025 6:04 am

1 Replies

282 Views

Last post by Klemen
Sun May 18, 2025 7:27 am
Could not send email notifications. Please notify webmaster at

Last post by Klemen « Sun May 18, 2025 7:26 am
Replies: 1
by imjayvyas » Sun May 18, 2025 6:22 am

1 Replies

208 Views

Last post by Klemen
Sun May 18, 2025 7:26 am
Disconnect every day

Last post by Steph « Sat May 17, 2025 8:28 am
Replies: 2
by Steph » Thu May 08, 2025 8:03 am

2 Replies

386 Views

Last post by Steph
Sat May 17, 2025 8:28 am
modify site header

Last post by KingMo « Wed May 14, 2025 6:43 pm
Replies: 4
by KingMo » Sat May 10, 2025 10:35 am

4 Replies

421 Views

Last post by KingMo
Wed May 14, 2025 6:43 pm
Ticket print preview blank

Last post by RosewoodFarm « Wed May 14, 2025 2:27 am
Replies: 1
by RosewoodFarm » Wed May 14, 2025 1:21 am

1 Replies

160 Views

Last post by RosewoodFarm
Wed May 14, 2025 2:27 am
"Invalid Request" for certain operations.

Last post by Soilborn « Tue May 13, 2025 4:47 pm
Replies: 4
by Soilborn » Mon May 12, 2025 5:18 pm

4 Replies

300 Views

Last post by Soilborn
Tue May 13, 2025 4:47 pm
Uncaught TypeError: t[6] is null

Last post by Steph « Mon May 12, 2025 8:08 pm
Replies: 4
by Steph » Fri May 09, 2025 4:12 pm

4 Replies

359 Views

Last post by Steph
Mon May 12, 2025 8:08 pm
Customization to the Export Tickets in Reports

Last post by boogers « Mon May 12, 2025 12:10 pm
Replies: 2
by mlafontaine » Sun Apr 16, 2023 3:05 am

2 Replies

676 Views

Last post by boogers
Mon May 12, 2025 12:10 pm
how can modify status

Last post by Klemen « Fri May 09, 2025 9:50 am
Replies: 1
by msalem » Thu May 08, 2025 6:06 am

1 Replies

172 Views

Last post by Klemen
Fri May 09, 2025 9:50 am
Display counter of a truncated article

Last post by Steph « Thu May 08, 2025 8:10 am
Replies: 2
by Steph » Sun May 04, 2025 4:41 pm

2 Replies

441 Views

Last post by Steph
Thu May 08, 2025 8:10 am
Feature Request: Display Date & Time Next to Subject in "Previous Tickets" Section

Last post by arsagor « Sun Apr 27, 2025 11:56 am
Replies: 2
by arsagor » Sat Apr 26, 2025 4:28 am

2 Replies

10353 Views

Last post by arsagor
Sun Apr 27, 2025 11:56 am
Create new custopmer from forwared email

Last post by Klemen « Fri Apr 25, 2025 5:25 pm
Replies: 1
by TerminalAddict » Tue Apr 22, 2025 9:40 pm

1 Replies

7100 Views

Last post by Klemen
Fri Apr 25, 2025 5:25 pm
custom1 column in admin

Last post by jakub.bocek « Tue Apr 22, 2025 5:41 am
Replies: 2
by jakub.bocek » Wed Apr 16, 2025 8:55 am

2 Replies

4199 Views

Last post by jakub.bocek
Tue Apr 22, 2025 5:41 am
Ticket Date Range Search and Open Duration Display

Last post by Klemen « Sun Apr 20, 2025 3:17 pm
Replies: 3
by arsagor » Sat Apr 19, 2025 9:33 am

3 Replies

3493 Views

Last post by Klemen
Sun Apr 20, 2025 3:17 pm
Ticket no created by email

Last post by Klemen « Sat Apr 12, 2025 9:24 am
Replies: 3
by yasernajjar » Mon Mar 03, 2025 8:25 am

3 Replies

21844 Views

Last post by Klemen
Sat Apr 12, 2025 9:24 am
View (not download) attachments for Knowledgebase articles

Last post by heskwhite « Mon Apr 07, 2025 9:08 pm

by heskwhite » Mon Apr 07, 2025 9:08 pm

0 Replies

4306 Views

Last post by heskwhite
Mon Apr 07, 2025 9:08 pm
How to View Attachments: Step-by-step guide

Last post by heskwhite « Fri Apr 04, 2025 3:09 pm
Replies: 9
by srumberg » Mon Dec 13, 2021 7:52 am

9 Replies

19558 Views

Last post by heskwhite
Fri Apr 04, 2025 3:09 pm
False positive with mysql_root warning

Last post by Klemen « Thu Apr 03, 2025 7:06 am
Replies: 3
by Excalibur » Wed Apr 02, 2025 4:29 pm

3 Replies

9132 Views

Last post by Klemen
Thu Apr 03, 2025 7:06 am
Unable to enable the anti-spam question

Last post by Klemen « Wed Apr 02, 2025 5:37 pm
Replies: 2
by mchopra » Tue Apr 01, 2025 3:04 am

2 Replies

5676 Views

Last post by Klemen
Wed Apr 02, 2025 5:37 pm
OAuth email setup, IMAP works, SMTP doesn't?

Last post by Klemen « Sat Mar 22, 2025 9:04 pm
Replies: 4
by dreamscape » Thu Mar 13, 2025 2:53 pm

4 Replies

20603 Views

Last post by Klemen
Sat Mar 22, 2025 9:04 pm
Adding Custom Fields & Service Messages in HESK Ticket Section

Last post by Klemen « Sat Mar 22, 2025 5:51 pm
Replies: 5
by arsagor » Thu Mar 20, 2025 6:56 am

5 Replies

9789 Views

Last post by Klemen
Sat Mar 22, 2025 5:51 pm
Attachment

Last post by Klemen « Sat Mar 22, 2025 5:49 pm
Replies: 9
by marcopolo » Mon Sep 30, 2024 12:52 pm

9 Replies

20180 Views

Last post by Klemen
Sat Mar 22, 2025 5:49 pm
HESK FORM ATTACHMENT MODIFICATION

Last post by Klemen « Wed Mar 12, 2025 3:36 pm
Replies: 1
by Derrick Jud Tech » Wed Mar 12, 2025 2:27 pm

1 Replies

6847 Views

Last post by Klemen
Wed Mar 12, 2025 3:36 pm
testing imap fetching

Last post by Orazio « Wed Mar 12, 2025 10:26 am
Replies: 4
by Orazio » Wed Mar 12, 2025 8:31 am

4 Replies

9400 Views

Last post by Orazio
Wed Mar 12, 2025 10:26 am
Enablig IMAP AFTER hesk installation

Last post by Klemen « Wed Mar 12, 2025 8:49 am
Replies: 6
by Orazio » Mon Mar 10, 2025 11:23 am

6 Replies

11649 Views

Last post by Klemen
Wed Mar 12, 2025 8:49 am
Restricting Ticket Assignment, Assigning to Multiple Staff, and Custom Ticket Filters

Last post by arsagor « Tue Mar 11, 2025 4:47 pm
Replies: 2
by arsagor » Tue Mar 11, 2025 8:23 am

2 Replies

7217 Views

Last post by arsagor
Tue Mar 11, 2025 4:47 pm
Notification for Assigned Staff Without Sending Emails to Clients

Last post by Klemen « Mon Mar 10, 2025 4:17 pm
Replies: 3
by arsagor » Mon Mar 10, 2025 8:48 am

3 Replies

7764 Views

Last post by Klemen
Mon Mar 10, 2025 4:17 pm
How to format emails to be transformed in ticket

Last post by Klemen « Sun Mar 09, 2025 5:52 pm
Replies: 1
by Orazio » Sun Mar 09, 2025 4:39 pm

1 Replies

5979 Views

Last post by Klemen
Sun Mar 09, 2025 5:52 pm
Edit Customers without email-address is not possible

Last post by Klemen « Sat Mar 08, 2025 2:47 pm
Replies: 4
by lepool » Thu Mar 06, 2025 11:13 pm

4 Replies

10535 Views

Last post by Klemen
Sat Mar 08, 2025 2:47 pm
New version of HESK: 3.5.3

Last post by Klemen « Sat Mar 08, 2025 2:47 pm

by Klemen » Sat Mar 08, 2025 2:47 pm

0 Replies

8247 Views

Last post by Klemen
Sat Mar 08, 2025 2:47 pm
new customers

Last post by Klemen « Fri Mar 07, 2025 5:08 pm
Replies: 3
by PHPtetris » Wed Mar 05, 2025 5:07 pm

3 Replies

9525 Views

Last post by Klemen
Fri Mar 07, 2025 5:08 pm
Want to know about mentioned permission.

Last post by Klemen « Wed Mar 05, 2025 1:12 pm
Replies: 1
by pranavmankar1 » Wed Mar 05, 2025 12:11 pm

1 Replies

5646 Views

Last post by Klemen
Wed Mar 05, 2025 1:12 pm
Can't create ticket by email.

Last post by Klemen « Sun Mar 02, 2025 1:00 pm
Replies: 7
by rgstrdb » Fri Feb 28, 2025 12:39 pm

7 Replies

14872 Views

Last post by Klemen
Sun Mar 02, 2025 1:00 pm
403 Forbidden Error PLUS my solution

Last post by Klemen « Sun Mar 02, 2025 9:17 am
Replies: 1
by agtred99 » Sun Mar 02, 2025 4:19 am

1 Replies

5619 Views

Last post by Klemen
Sun Mar 02, 2025 9:17 am
Report on the Update to 3.5.0 and Results of the First Day of Operation

Last post by Klemen « Wed Feb 26, 2025 7:57 pm
Replies: 21
by shddcit » Tue Nov 05, 2024 4:05 pm
1

2
21 Replies

38426 Views

Last post by Klemen
Wed Feb 26, 2025 7:57 pm
Tickets anonymized after update

Last post by Klemen « Tue Feb 25, 2025 3:59 pm
Replies: 7
by shadedk » Mon Feb 24, 2025 12:40 am

7 Replies

15427 Views

Last post by Klemen
Tue Feb 25, 2025 3:59 pm
Editing ticket with Select Box

Last post by buxreptref « Sun Feb 23, 2025 8:07 am
Replies: 5
by cwyenberg » Sat Jun 16, 2018 1:02 am

5 Replies

10268 Views

Last post by buxreptref
Sun Feb 23, 2025 8:07 am
Content of custom (drop down) filed is getting lost when edit the ticket

Last post by Klemen « Sat Feb 22, 2025 9:54 pm
Replies: 4
by buxreptref » Sat Feb 22, 2025 5:59 pm

4 Replies

10093 Views

Last post by Klemen
Sat Feb 22, 2025 9:54 pm

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