Hesk - helpdesk software - Page 38 - PHPJunkyard support forum

Hesk - helpdesk software

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Announcements

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New version of HESK: 3.6.4

Last post by Klemen « Sun Aug 17, 2025 10:20 am
Replies: 4
by Klemen » Wed Jun 11, 2025 6:46 pm

4 Replies

637 Views

Last post by Klemen
Sun Aug 17, 2025 10:20 am
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30813 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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Views

Last post

Change last replier name based on sender

Last post by Klemen « Tue Aug 06, 2013 5:01 pm
Replies: 5
by unicorn » Tue Jul 23, 2013 5:21 am

5 Replies

382 Views

Last post by Klemen
Tue Aug 06, 2013 5:01 pm
display time since created on admin page

Last post by Klemen « Tue Aug 06, 2013 4:59 pm
Replies: 1
by smegnl » Mon Aug 05, 2013 5:56 pm

1 Replies

677 Views

Last post by Klemen
Tue Aug 06, 2013 4:59 pm
Admin Email Notification when a new ticket is open

Last post by gurdain « Sat Aug 03, 2013 12:52 pm
Replies: 7
by macaculus » Fri Jul 26, 2013 3:50 pm

7 Replies

1708 Views

Last post by gurdain
Sat Aug 03, 2013 12:52 pm
Cutting off piped emails

Last post by Klemen « Sat Aug 03, 2013 8:21 am
Replies: 33
by TimPSNC » Fri Jul 12, 2013 2:36 pm
1

2

3
33 Replies

5785 Views

Last post by Klemen
Sat Aug 03, 2013 8:21 am
Questions about email notifications

Last post by donfrankrice « Fri Aug 02, 2013 3:20 pm
Replies: 2
by donfrankrice » Tue Jul 30, 2013 2:38 pm

2 Replies

513 Views

Last post by donfrankrice
Fri Aug 02, 2013 3:20 pm
EMail Sent to Customer

Last post by allawrence « Thu Aug 01, 2013 9:17 pm
Replies: 16
by allawrence » Sun Jul 28, 2013 2:23 pm
1

2
16 Replies

4187 Views

Last post by allawrence
Thu Aug 01, 2013 9:17 pm
Special tags for date and time - email

Last post by Klemen « Thu Aug 01, 2013 3:34 pm
Replies: 1
by jones » Wed Jul 31, 2013 9:05 am

1 Replies

413 Views

Last post by Klemen
Thu Aug 01, 2013 3:34 pm
2.4.1 adding email to user when closing ticket (Solved)

Last post by donfrankrice « Mon Jul 29, 2013 6:25 pm
Replies: 3
by djm79 » Fri Dec 07, 2012 10:56 pm

3 Replies

857 Views

Last post by donfrankrice
Mon Jul 29, 2013 6:25 pm
Exporting tickets not working

Last post by norbertc « Thu Jul 25, 2013 5:17 pm
Replies: 2
by norbertc » Mon Jul 22, 2013 1:02 pm

2 Replies

251 Views

Last post by norbertc
Thu Jul 25, 2013 5:17 pm
Ticket Status Issue

Last post by Klemen « Wed Jul 24, 2013 9:03 pm
Replies: 5
by peopleinside_it » Fri Jul 19, 2013 8:01 am

5 Replies

895 Views

Last post by Klemen
Wed Jul 24, 2013 9:03 pm
Problem on Hesk 2.5 Fetching and Pipe

Last post by Klemen « Wed Jul 24, 2013 8:54 pm
Replies: 6
by peopleinside_it » Wed Jul 24, 2013 10:07 am

6 Replies

858 Views

Last post by Klemen
Wed Jul 24, 2013 8:54 pm
How to: NOT show sequential Number in Tickets

Last post by data « Mon Jul 22, 2013 9:56 am
Replies: 2
by data » Mon Jul 22, 2013 3:46 am

2 Replies

236 Views

Last post by data
Mon Jul 22, 2013 9:56 am
Applying changes in e-mail templates

Last post by Sandengrip « Mon Jul 22, 2013 8:58 am
Replies: 4
by Sandengrip » Thu Jul 18, 2013 7:45 am

4 Replies

1363 Views

Last post by Sandengrip
Mon Jul 22, 2013 8:58 am
Replied tickets getting marked as new

Last post by Klemen « Sat Jul 20, 2013 6:56 pm
Replies: 1
by onlinesrc » Sat Jul 20, 2013 12:10 am

1 Replies

566 Views

Last post by Klemen
Sat Jul 20, 2013 6:56 pm
Combine tickets together

Last post by onlinesrc « Thu Jul 18, 2013 10:52 pm
Replies: 2
by onlinesrc » Wed Jul 17, 2013 9:09 pm

2 Replies

1102 Views

Last post by onlinesrc
Thu Jul 18, 2013 10:52 pm
possible error importing mail - hesk_pop3.php

Last post by Klemen « Thu Jul 18, 2013 3:33 pm
Replies: 1
by scanreg » Thu Jul 18, 2013 3:05 pm

1 Replies

612 Views

Last post by Klemen
Thu Jul 18, 2013 3:33 pm
Set timeout of help desk?

Last post by curiosus « Thu Jul 18, 2013 1:52 pm
Replies: 2
by curiosus » Thu Jul 18, 2013 9:53 am

2 Replies

318 Views

Last post by curiosus
Thu Jul 18, 2013 1:52 pm
last updated field added to reports.

Last post by Klemen « Thu Jul 18, 2013 1:25 pm
Replies: 3
by jim » Tue Jul 16, 2013 8:38 pm

3 Replies

783 Views

Last post by Klemen
Thu Jul 18, 2013 1:25 pm
Shortcode for department

Last post by Klemen « Thu Jul 18, 2013 1:18 pm
Replies: 1
by onlinesrc » Wed Jul 17, 2013 9:41 pm

1 Replies

570 Views

Last post by Klemen
Thu Jul 18, 2013 1:18 pm
Notify non-admin user of ticket submitted to their category

Last post by Klemen « Tue Jul 16, 2013 2:09 pm
Replies: 3
by profdelapaz » Fri Jul 12, 2013 6:20 pm

3 Replies

692 Views

Last post by Klemen
Tue Jul 16, 2013 2:09 pm
Block a ticket without close it or prevent closure

Last post by peopleinside_it « Sun Jul 14, 2013 12:02 pm
Replies: 4
by peopleinside_it » Sun Jul 14, 2013 9:44 am

4 Replies

715 Views

Last post by peopleinside_it
Sun Jul 14, 2013 12:02 pm
POP3 fetching- Cronjob - WAMP-server

Last post by Klemen « Sat Jul 13, 2013 8:32 am
Replies: 1
by Chris! » Fri Jul 12, 2013 7:15 pm

1 Replies

575 Views

Last post by Klemen
Sat Jul 13, 2013 8:32 am
Ticket Auto Assign to Category.

Last post by Klemen « Sat Jul 13, 2013 8:17 am
Replies: 7
by LewisITD » Wed Jan 02, 2013 4:41 pm

7 Replies

1788 Views

Last post by Klemen
Sat Jul 13, 2013 8:17 am
bcc instead of to in notify

Last post by IR123 « Tue Jul 09, 2013 4:29 pm
Replies: 6
by IR123 » Mon Apr 15, 2013 5:55 pm

6 Replies

934 Views

Last post by IR123
Tue Jul 09, 2013 4:29 pm
Pop3 fetching - almost done

Last post by Klemen « Mon Jul 08, 2013 2:16 pm
Replies: 7
by assimil8 » Thu May 23, 2013 1:01 pm

7 Replies

554 Views

Last post by Klemen
Mon Jul 08, 2013 2:16 pm
Dont send email notif. to customer

Last post by Klemen « Mon Jul 08, 2013 12:58 pm
Replies: 3
by akwil » Mon Jul 08, 2013 10:40 am

3 Replies

728 Views

Last post by Klemen
Mon Jul 08, 2013 12:58 pm
Editor TinyMCE in your own language

Last post by Klemen « Mon Jul 08, 2013 12:39 pm
Replies: 1
by OSWorX » Mon Jul 08, 2013 10:28 am

1 Replies

989 Views

Last post by Klemen
Mon Jul 08, 2013 12:39 pm
Stuff answer without attachment

Last post by Klemen « Mon Jul 08, 2013 12:37 pm
Replies: 1
by akwil » Mon Jul 08, 2013 10:32 am

1 Replies

657 Views

Last post by Klemen
Mon Jul 08, 2013 12:37 pm
POP3 Fetching pop.gmail.com | error 110

Last post by lupolo « Mon Jul 08, 2013 8:53 am
Replies: 3
by atsites » Sat Jul 06, 2013 8:43 am

3 Replies

1620 Views

Last post by lupolo
Mon Jul 08, 2013 8:53 am
See customers all open case

Last post by Klemen « Fri Jul 05, 2013 2:54 pm
Replies: 1
by koninc » Fri Jul 05, 2013 2:09 pm

1 Replies

260 Views

Last post by Klemen
Fri Jul 05, 2013 2:54 pm
501 error

Last post by harmhofstede « Fri Jul 05, 2013 12:17 pm
Replies: 1
by harmhofstede » Fri Jul 05, 2013 6:44 am

1 Replies

221 Views

Last post by harmhofstede
Fri Jul 05, 2013 12:17 pm
Edit the open tickets view

Last post by steve « Fri Jul 05, 2013 5:14 am
Replies: 2
by akwil » Mon Jun 24, 2013 10:44 am

2 Replies

1303 Views

Last post by steve
Fri Jul 05, 2013 5:14 am
Attachments and 2.5

Last post by Klemen « Wed Jul 03, 2013 5:40 pm
Replies: 1
by TimPSNC » Wed Jul 03, 2013 11:37 am

1 Replies

459 Views

Last post by Klemen
Wed Jul 03, 2013 5:40 pm
New version of HESK: 2.5.0

Last post by Klemen « Tue Jul 02, 2013 4:09 pm
Replies: 1
by Klemen » Tue Jul 02, 2013 2:59 pm

1 Replies

408 Views

Last post by Klemen
Tue Jul 02, 2013 4:09 pm
HESK version 2.5.0 BETA (test version)

Last post by Klemen « Tue Jul 02, 2013 3:00 pm
Replies: 14
by Klemen » Sun Jun 09, 2013 7:32 am

14 Replies

5221 Views

Last post by Klemen
Tue Jul 02, 2013 3:00 pm
Don't send email notification of this reply to the customer

Last post by bastiaan.c « Mon Jul 01, 2013 3:08 pm
Replies: 7
by bastiaan.c » Thu Jun 27, 2013 4:27 pm

7 Replies

1820 Views

Last post by bastiaan.c
Mon Jul 01, 2013 3:08 pm
Detailed Ticket Reporting

Last post by Klemen « Wed Jun 26, 2013 2:01 pm
Replies: 5
by Ring-A-Nerd » Tue Mar 12, 2013 12:13 pm

5 Replies

2024 Views

Last post by Klemen
Wed Jun 26, 2013 2:01 pm
Cant log in :-(

Last post by Klemen « Tue Jun 25, 2013 5:05 pm
Replies: 1
by ruffmeister » Tue Jun 25, 2013 10:16 am

1 Replies

701 Views

Last post by Klemen
Tue Jun 25, 2013 5:05 pm
change default ticket list sort to create date

Last post by akwil « Tue Jun 25, 2013 1:25 pm
Replies: 10
by deserteagle369 » Mon Mar 04, 2013 7:30 am

10 Replies

3637 Views

Last post by akwil
Tue Jun 25, 2013 1:25 pm
Images attached inside the message

Last post by akwil « Mon Jun 24, 2013 12:56 pm
Replies: 2
by akwil » Mon Jun 24, 2013 10:09 am

2 Replies

971 Views

Last post by akwil
Mon Jun 24, 2013 12:56 pm
Backup

Last post by akwil « Mon Jun 24, 2013 12:27 pm
Replies: 2
by akwil » Mon Jun 24, 2013 10:34 am

2 Replies

980 Views

Last post by akwil
Mon Jun 24, 2013 12:27 pm
show tickets assigned to others not working

Last post by Klemen « Wed Jun 19, 2013 1:44 pm
Replies: 1
by mediajoe » Wed Jun 19, 2013 2:01 am

1 Replies

159 Views

Last post by Klemen
Wed Jun 19, 2013 1:44 pm
POP3 Fetching - Error: Can't Execute SQL

Last post by Klemen « Tue Jun 18, 2013 2:33 pm
Replies: 3
by jackstone » Mon Jun 17, 2013 5:24 am

3 Replies

330 Views

Last post by Klemen
Tue Jun 18, 2013 2:33 pm
Problem with knowledgebase

Last post by Klemen « Tue Jun 18, 2013 2:30 pm
Replies: 5
by leonidus » Fri Jun 14, 2013 12:32 pm

5 Replies

854 Views

Last post by Klemen
Tue Jun 18, 2013 2:30 pm
add customer email to new ticket email to staff

Last post by Klemen « Mon Jun 17, 2013 5:49 pm
Replies: 1
by peopleinside_it » Mon Jun 17, 2013 4:59 pm

1 Replies

322 Views

Last post by Klemen
Mon Jun 17, 2013 5:49 pm
how to assign user to a category

Last post by Klemen « Fri Jun 14, 2013 10:37 am
Replies: 1
by yakcora » Fri Jun 14, 2013 2:15 am

1 Replies

237 Views

Last post by Klemen
Fri Jun 14, 2013 10:37 am
Add Custom Status Values

Last post by Klemen « Tue Jun 11, 2013 6:36 pm
Replies: 1
by jonpowe » Tue Jun 11, 2013 4:17 pm

1 Replies

287 Views

Last post by Klemen
Tue Jun 11, 2013 6:36 pm
Help some question !

Last post by Klemen « Tue Jun 11, 2013 8:47 am
Replies: 7
by nhimcoi30889 » Wed Jun 05, 2013 4:20 am

7 Replies

1379 Views

Last post by Klemen
Tue Jun 11, 2013 8:47 am
Customer didn't read this reply yet - in admin Home

Last post by laycomp « Mon Jun 10, 2013 1:38 am
Replies: 2
by laycomp » Tue May 21, 2013 3:09 pm

2 Replies

590 Views

Last post by laycomp
Mon Jun 10, 2013 1:38 am
Export in excel tickets y catogories

Last post by Klemen « Fri Jun 07, 2013 3:10 pm
Replies: 1
by Juan Lema » Fri Jun 07, 2013 2:24 pm

1 Replies

288 Views

Last post by Klemen
Fri Jun 07, 2013 3:10 pm

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