Hesk - helpdesk software - Page 37 - PHPJunkyard support forum

Hesk - helpdesk software

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Announcements

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New version of HESK: 3.6.1

Last post by Klemen « Sat Jun 21, 2025 12:52 pm
Replies: 1
by Klemen » Wed Jun 11, 2025 6:46 pm

1 Replies

189 Views

Last post by Klemen
Sat Jun 21, 2025 12:52 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30670 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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Last post

Error connecting to the database on upgrade.

Last post by john@ncrs « Thu Sep 05, 2013 12:48 pm
Replies: 2
by john@ncrs » Tue Sep 03, 2013 1:38 pm

2 Replies

256 Views

Last post by john@ncrs
Thu Sep 05, 2013 12:48 pm
Assigned to (agent view)

Last post by alcazar « Wed Sep 04, 2013 3:59 pm
Replies: 2
by pmlanning » Wed Sep 04, 2013 1:20 pm

2 Replies

509 Views

Last post by alcazar
Wed Sep 04, 2013 3:59 pm
How to batch import article from xls to KB?

Last post by Klemen « Wed Sep 04, 2013 2:41 pm
Replies: 3
by deserteagle369 » Mon Sep 02, 2013 7:30 am

3 Replies

1443 Views

Last post by Klemen
Wed Sep 04, 2013 2:41 pm
new ticket via pop3 fetching not showing up in admin_main.ph

Last post by dr_patso « Tue Sep 03, 2013 9:49 pm
Replies: 8
by dr_patso » Tue Sep 03, 2013 6:24 am

8 Replies

1657 Views

Last post by dr_patso
Tue Sep 03, 2013 9:49 pm
Ticket Numbering ID

Last post by Klemen « Tue Sep 03, 2013 2:51 pm
Replies: 3
by pmlanning » Mon Sep 02, 2013 7:15 pm

3 Replies

639 Views

Last post by Klemen
Tue Sep 03, 2013 2:51 pm
Cannot export reply messages

Last post by Klemen « Tue Sep 03, 2013 2:43 pm
Replies: 1
by dartman68 » Mon Sep 02, 2013 8:56 pm

1 Replies

233 Views

Last post by Klemen
Tue Sep 03, 2013 2:43 pm
how to export ticket with latest reply msg

Last post by deserteagle369 « Tue Sep 03, 2013 10:09 am

by deserteagle369 » Tue Sep 03, 2013 10:09 am

0 Replies

5336 Views

Last post by deserteagle369
Tue Sep 03, 2013 10:09 am
I need to track tickets transparently

Last post by dr_patso « Fri Aug 30, 2013 5:10 pm
Replies: 5
by dr_patso » Wed Aug 28, 2013 7:42 pm

5 Replies

1047 Views

Last post by dr_patso
Fri Aug 30, 2013 5:10 pm
HESK POP3 fetching doesn't work

Last post by Klemen « Fri Aug 30, 2013 12:16 pm
Replies: 5
by gurdain » Thu Aug 29, 2013 10:50 am

5 Replies

2348 Views

Last post by Klemen
Fri Aug 30, 2013 12:16 pm
Hesk not sending emails

Last post by TimPSNC « Thu Aug 29, 2013 1:50 pm
Replies: 4
by TimPSNC » Wed Aug 28, 2013 2:48 pm

4 Replies

1280 Views

Last post by TimPSNC
Thu Aug 29, 2013 1:50 pm
(BUG) Problem with attachment form ticket

Last post by Klemen « Thu Aug 29, 2013 9:56 am
Replies: 3
by PeopleInside » Wed Aug 28, 2013 3:50 pm

3 Replies

1193 Views

Last post by Klemen
Thu Aug 29, 2013 9:56 am
sending answer through email

Last post by Klemen « Thu Aug 29, 2013 9:50 am
Replies: 1
by Chalipa » Wed Aug 28, 2013 2:47 am

1 Replies

215 Views

Last post by Klemen
Thu Aug 29, 2013 9:50 am
Hesk Rating not working throw a blank page after store rate

Last post by Klemen « Sun Aug 25, 2013 6:43 pm
Replies: 2
by Monclee » Sat Aug 24, 2013 10:29 pm

2 Replies

336 Views

Last post by Klemen
Sun Aug 25, 2013 6:43 pm
Direct Link to Enquiry Form

Last post by Klemen « Thu Aug 22, 2013 3:26 pm
Replies: 1
by gurdain » Thu Aug 22, 2013 2:01 pm

1 Replies

652 Views

Last post by Klemen
Thu Aug 22, 2013 3:26 pm
Max input values for Subject Line and Email

Last post by Klemen « Wed Aug 21, 2013 2:25 pm
Replies: 1
by data » Tue Aug 20, 2013 11:01 pm

1 Replies

158 Views

Last post by Klemen
Wed Aug 21, 2013 2:25 pm
Adding CC to new_reply_by_staff

Last post by donfrankrice « Tue Aug 20, 2013 3:49 pm
Replies: 3
by donfrankrice » Fri Aug 09, 2013 4:54 pm

3 Replies

859 Views

Last post by donfrankrice
Tue Aug 20, 2013 3:49 pm
Embed form on website

Last post by gurdain « Fri Aug 16, 2013 12:42 pm
Replies: 4
by gurdain » Thu Aug 01, 2013 2:30 pm

4 Replies

1259 Views

Last post by gurdain
Fri Aug 16, 2013 12:42 pm
admin_reply_ticket.php blank after upgrade

Last post by jgold723 « Fri Aug 16, 2013 12:31 pm
Replies: 7
by jgold723 » Thu Aug 15, 2013 7:09 pm

7 Replies

1004 Views

Last post by jgold723
Fri Aug 16, 2013 12:31 pm
Change default ticked boxes (ticket status)

Last post by gurdain « Fri Aug 16, 2013 11:53 am
Replies: 3
by gurdain » Sat Aug 03, 2013 1:17 pm

3 Replies

1553 Views

Last post by gurdain
Fri Aug 16, 2013 11:53 am
Lost statistics

Last post by TimPSNC « Fri Aug 16, 2013 8:26 am
Replies: 3
by TimPSNC » Thu Aug 15, 2013 10:32 am

3 Replies

1328 Views

Last post by TimPSNC
Fri Aug 16, 2013 8:26 am
Duplicating HESK database -- error

Last post by jgold723 « Thu Aug 15, 2013 7:55 pm
Replies: 2
by jgold723 » Thu Aug 15, 2013 5:59 pm

2 Replies

392 Views

Last post by jgold723
Thu Aug 15, 2013 7:55 pm
Email web link

Last post by Klemen « Wed Aug 14, 2013 1:21 pm
Replies: 1
by drifting » Wed Aug 14, 2013 10:41 am

1 Replies

339 Views

Last post by Klemen
Wed Aug 14, 2013 1:21 pm
Stripping message column contents

Last post by Klemen « Tue Aug 13, 2013 10:52 am
Replies: 1
by Sandengrip » Tue Aug 13, 2013 9:50 am

1 Replies

516 Views

Last post by Klemen
Tue Aug 13, 2013 10:52 am
Advanced Reporting

Last post by Klemen « Tue Aug 13, 2013 10:48 am
Replies: 6
by snifty » Mon Aug 05, 2013 10:08 am

6 Replies

1043 Views

Last post by Klemen
Tue Aug 13, 2013 10:48 am
Missing Emails

Last post by Klemen « Sun Aug 11, 2013 9:21 am
Replies: 5
by roto » Fri Aug 09, 2013 6:27 pm

5 Replies

410 Views

Last post by Klemen
Sun Aug 11, 2013 9:21 am
How does auto assign work?

Last post by TimPSNC « Fri Aug 09, 2013 1:19 pm
Replies: 23
by reggiep » Mon Sep 19, 2011 3:45 pm
1

2
23 Replies

6125 Views

Last post by TimPSNC
Fri Aug 09, 2013 1:19 pm
Lost options under the reply box

Last post by TimPSNC « Thu Aug 08, 2013 9:11 am
Replies: 4
by TimPSNC » Wed Aug 07, 2013 2:28 pm

4 Replies

1493 Views

Last post by TimPSNC
Thu Aug 08, 2013 9:11 am
New version of HESK: 2.5.1

Last post by Klemen « Thu Aug 08, 2013 7:48 am

by Klemen » Thu Aug 08, 2013 7:48 am

0 Replies

5082 Views

Last post by Klemen
Thu Aug 08, 2013 7:48 am
show_admin_nav.inc.php

Last post by steve « Thu Aug 08, 2013 5:46 am
Replies: 2
by steve » Thu Aug 08, 2013 5:02 am

2 Replies

1124 Views

Last post by steve
Thu Aug 08, 2013 5:46 am
Server Time Problem

Last post by allawrence « Wed Aug 07, 2013 4:11 pm
Replies: 22
by allawrence » Mon Aug 20, 2012 12:48 am
1

2
22 Replies

4061 Views

Last post by allawrence
Wed Aug 07, 2013 4:11 pm
POP3 fetching Cron Job No email confirmation new ticket

Last post by Cosmos « Wed Aug 07, 2013 9:28 am
Replies: 2
by Cosmos » Wed Aug 07, 2013 7:46 am

2 Replies

454 Views

Last post by Cosmos
Wed Aug 07, 2013 9:28 am
add my logo and text

Last post by Klemen « Tue Aug 06, 2013 5:03 pm
Replies: 9
by kingteamdunet » Sat Aug 03, 2013 2:40 pm

9 Replies

2454 Views

Last post by Klemen
Tue Aug 06, 2013 5:03 pm
Change last replier name based on sender

Last post by Klemen « Tue Aug 06, 2013 5:01 pm
Replies: 5
by unicorn » Tue Jul 23, 2013 5:21 am

5 Replies

362 Views

Last post by Klemen
Tue Aug 06, 2013 5:01 pm
display time since created on admin page

Last post by Klemen « Tue Aug 06, 2013 4:59 pm
Replies: 1
by smegnl » Mon Aug 05, 2013 5:56 pm

1 Replies

662 Views

Last post by Klemen
Tue Aug 06, 2013 4:59 pm
Admin Email Notification when a new ticket is open

Last post by gurdain « Sat Aug 03, 2013 12:52 pm
Replies: 7
by macaculus » Fri Jul 26, 2013 3:50 pm

7 Replies

1632 Views

Last post by gurdain
Sat Aug 03, 2013 12:52 pm
Cutting off piped emails

Last post by Klemen « Sat Aug 03, 2013 8:21 am
Replies: 33
by TimPSNC » Fri Jul 12, 2013 2:36 pm
1

2

3
33 Replies

5667 Views

Last post by Klemen
Sat Aug 03, 2013 8:21 am
Questions about email notifications

Last post by donfrankrice « Fri Aug 02, 2013 3:20 pm
Replies: 2
by donfrankrice » Tue Jul 30, 2013 2:38 pm

2 Replies

496 Views

Last post by donfrankrice
Fri Aug 02, 2013 3:20 pm
EMail Sent to Customer

Last post by allawrence « Thu Aug 01, 2013 9:17 pm
Replies: 16
by allawrence » Sun Jul 28, 2013 2:23 pm
1

2
16 Replies

4100 Views

Last post by allawrence
Thu Aug 01, 2013 9:17 pm
Special tags for date and time - email

Last post by Klemen « Thu Aug 01, 2013 3:34 pm
Replies: 1
by jones » Wed Jul 31, 2013 9:05 am

1 Replies

400 Views

Last post by Klemen
Thu Aug 01, 2013 3:34 pm
2.4.1 adding email to user when closing ticket (Solved)

Last post by donfrankrice « Mon Jul 29, 2013 6:25 pm
Replies: 3
by djm79 » Fri Dec 07, 2012 10:56 pm

3 Replies

842 Views

Last post by donfrankrice
Mon Jul 29, 2013 6:25 pm
Exporting tickets not working

Last post by norbertc « Thu Jul 25, 2013 5:17 pm
Replies: 2
by norbertc » Mon Jul 22, 2013 1:02 pm

2 Replies

235 Views

Last post by norbertc
Thu Jul 25, 2013 5:17 pm
Ticket Status Issue

Last post by Klemen « Wed Jul 24, 2013 9:03 pm
Replies: 5
by peopleinside_it » Fri Jul 19, 2013 8:01 am

5 Replies

868 Views

Last post by Klemen
Wed Jul 24, 2013 9:03 pm
Problem on Hesk 2.5 Fetching and Pipe

Last post by Klemen « Wed Jul 24, 2013 8:54 pm
Replies: 6
by peopleinside_it » Wed Jul 24, 2013 10:07 am

6 Replies

832 Views

Last post by Klemen
Wed Jul 24, 2013 8:54 pm
How to: NOT show sequential Number in Tickets

Last post by data « Mon Jul 22, 2013 9:56 am
Replies: 2
by data » Mon Jul 22, 2013 3:46 am

2 Replies

219 Views

Last post by data
Mon Jul 22, 2013 9:56 am
Applying changes in e-mail templates

Last post by Sandengrip « Mon Jul 22, 2013 8:58 am
Replies: 4
by Sandengrip » Thu Jul 18, 2013 7:45 am

4 Replies

1296 Views

Last post by Sandengrip
Mon Jul 22, 2013 8:58 am
Replied tickets getting marked as new

Last post by Klemen « Sat Jul 20, 2013 6:56 pm
Replies: 1
by onlinesrc » Sat Jul 20, 2013 12:10 am

1 Replies

555 Views

Last post by Klemen
Sat Jul 20, 2013 6:56 pm
Combine tickets together

Last post by onlinesrc « Thu Jul 18, 2013 10:52 pm
Replies: 2
by onlinesrc » Wed Jul 17, 2013 9:09 pm

2 Replies

1081 Views

Last post by onlinesrc
Thu Jul 18, 2013 10:52 pm
possible error importing mail - hesk_pop3.php

Last post by Klemen « Thu Jul 18, 2013 3:33 pm
Replies: 1
by scanreg » Thu Jul 18, 2013 3:05 pm

1 Replies

600 Views

Last post by Klemen
Thu Jul 18, 2013 3:33 pm
Set timeout of help desk?

Last post by curiosus « Thu Jul 18, 2013 1:52 pm
Replies: 2
by curiosus » Thu Jul 18, 2013 9:53 am

2 Replies

302 Views

Last post by curiosus
Thu Jul 18, 2013 1:52 pm
last updated field added to reports.

Last post by Klemen « Thu Jul 18, 2013 1:25 pm
Replies: 3
by jim » Tue Jul 16, 2013 8:38 pm

3 Replies

766 Views

Last post by Klemen
Thu Jul 18, 2013 1:25 pm

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