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Hesk - helpdesk software

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New version of HESK: 3.6.1

Last post by Klemen « Sat Jun 21, 2025 12:52 pm
Replies: 1
by Klemen » Wed Jun 11, 2025 6:46 pm

1 Replies

149 Views

Last post by Klemen
Sat Jun 21, 2025 12:52 pm
READ THIS BEFORE POSTING

Last post by Klemen « Sat Apr 23, 2005 10:02 pm

by Klemen » Sat Apr 23, 2005 10:02 pm

0 Replies

30666 Views

Last post by Klemen
Sat Apr 23, 2005 10:02 pm

Topics

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MySQL said: Access denied for user 'hesk_owner'@'localhost' (using password: YES)

Last post by Klemen « Thu Jan 02, 2025 8:11 pm
Replies: 7
by christcpd » Wed Jun 24, 2020 9:00 pm

7 Replies

7786 Views

Last post by Klemen
Thu Jan 02, 2025 8:11 pm
Hesk update 2.4.6 to 3.5.1 database error

Last post by perizia « Thu Jan 02, 2025 6:45 pm
Replies: 2
by perizia » Thu Jan 02, 2025 10:15 am

2 Replies

3249 Views

Last post by perizia
Thu Jan 02, 2025 6:45 pm
[SOLVED] HESK 3.5.1 - Knowledgebase searches always returning zero results

Last post by corsari « Wed Jan 01, 2025 7:06 pm
Replies: 2
by corsari » Wed Jan 01, 2025 6:51 pm

2 Replies

2967 Views

Last post by corsari
Wed Jan 01, 2025 7:06 pm
[SOLVED] Add the customer email in the landing page after new ticket creation

Last post by Klemen « Wed Jan 01, 2025 6:50 pm
Replies: 4
by corsari » Mon Dec 30, 2024 9:52 am

4 Replies

4131 Views

Last post by Klemen
Wed Jan 01, 2025 6:50 pm
[SOLVED] HESK 3.5.1 - German language not showing

Last post by corsari « Wed Jan 01, 2025 6:37 pm
Replies: 4
by corsari » Sun Dec 29, 2024 4:35 pm

4 Replies

4179 Views

Last post by corsari
Wed Jan 01, 2025 6:37 pm
Disable HESK email sending

Last post by ztank « Wed Jan 01, 2025 6:22 pm
Replies: 2
by ztank » Mon Dec 30, 2024 8:43 am

2 Replies

2818 Views

Last post by ztank
Wed Jan 01, 2025 6:22 pm
Same Password from other database?

Last post by KeepRewarding « Wed Jan 01, 2025 3:24 pm
Replies: 4
by KeepRewarding » Mon Dec 30, 2024 12:08 pm

4 Replies

3975 Views

Last post by KeepRewarding
Wed Jan 01, 2025 3:24 pm
Emails aren't sending

Last post by Klemen « Wed Jan 01, 2025 3:05 pm
Replies: 1
by Bluedragon42 » Tue Dec 31, 2024 3:59 pm

1 Replies

2231 Views

Last post by Klemen
Wed Jan 01, 2025 3:05 pm
Merge Ticket

Last post by Klemen « Wed Jan 01, 2025 2:55 pm
Replies: 9
by CERMS » Wed Mar 13, 2024 5:23 am

9 Replies

9178 Views

Last post by Klemen
Wed Jan 01, 2025 2:55 pm
[SOLVED] HESK 3.5.1 - submitting new articles in knowledgebase leads to a white page

Last post by corsari « Sun Dec 29, 2024 5:57 pm
Replies: 1
by corsari » Sun Dec 29, 2024 5:03 pm

1 Replies

1973 Views

Last post by corsari
Sun Dec 29, 2024 5:57 pm
Top left corner logo/header customization via custom-test.php file half works...

Last post by ztank « Sun Dec 29, 2024 3:15 pm
Replies: 5
by ztank » Thu Dec 19, 2024 6:20 pm

5 Replies

3402 Views

Last post by ztank
Sun Dec 29, 2024 3:15 pm
Email isn't changing

Last post by Klemen « Fri Dec 27, 2024 4:49 pm
Replies: 1
by Bluedragon42 » Fri Dec 27, 2024 1:55 pm

1 Replies

1712 Views

Last post by Klemen
Fri Dec 27, 2024 4:49 pm
Pseudo API

Last post by Klemen « Mon Dec 23, 2024 10:58 am
Replies: 5
by shddcit » Fri Sep 20, 2024 6:06 pm

5 Replies

5502 Views

Last post by Klemen
Mon Dec 23, 2024 10:58 am
agent unable to view all customers even though the "View all customers (but not manage them)" feature is turned on.

Last post by Klemen « Fri Dec 20, 2024 1:24 pm
Replies: 3
by ztank » Thu Dec 19, 2024 4:20 pm

3 Replies

2002 Views

Last post by Klemen
Fri Dec 20, 2024 1:24 pm
Feature request: Add "Spam" status

Last post by Klemen « Wed Dec 18, 2024 6:43 pm
Replies: 1
by Cegri » Sun Dec 15, 2024 10:39 am

1 Replies

1248 Views

Last post by Klemen
Wed Dec 18, 2024 6:43 pm
Feature request - Ability for Customer to change the "Object" or "Edit" their own tickets.

Last post by Klemen « Sat Dec 14, 2024 1:12 pm
Replies: 3
by gozer » Wed Dec 11, 2024 1:40 am

3 Replies

1585 Views

Last post by Klemen
Sat Dec 14, 2024 1:12 pm
Ticket was not created from email

Last post by Klemen « Fri Dec 13, 2024 5:36 pm
Replies: 1
by ixx13 » Fri Dec 13, 2024 10:27 am

1 Replies

990 Views

Last post by Klemen
Fri Dec 13, 2024 5:36 pm
Subject lenght problem

Last post by Klemen « Thu Dec 12, 2024 6:31 pm
Replies: 3
by piktukas » Wed Dec 11, 2024 2:34 pm

3 Replies

1483 Views

Last post by Klemen
Thu Dec 12, 2024 6:31 pm
MFA auth error when using codes from app

Last post by Klemen « Tue Dec 10, 2024 4:18 pm
Replies: 1
by krolli » Tue Dec 10, 2024 12:51 am

1 Replies

864 Views

Last post by Klemen
Tue Dec 10, 2024 4:18 pm
Feature request - Customize Email subject line

Last post by Klemen « Thu Dec 05, 2024 4:01 pm
Replies: 3
by theUsername » Thu Dec 05, 2024 1:48 pm

3 Replies

1886 Views

Last post by Klemen
Thu Dec 05, 2024 4:01 pm
Require first and last name

Last post by Klemen « Wed Dec 04, 2024 4:44 pm
Replies: 5
by michalhana99 » Tue Nov 26, 2024 3:21 pm

5 Replies

2581 Views

Last post by Klemen
Wed Dec 04, 2024 4:44 pm
Feature request - Allow Knowledgebase by customer

Last post by theUsername « Mon Dec 02, 2024 8:56 pm
Replies: 2
by theUsername » Mon Dec 02, 2024 8:16 pm

2 Replies

1062 Views

Last post by theUsername
Mon Dec 02, 2024 8:56 pm
Possible error auto-assigned not selected when creating new ticket

Last post by Klemen « Mon Dec 02, 2024 8:37 pm
Replies: 1
by theUsername » Mon Dec 02, 2024 8:08 pm

1 Replies

965 Views

Last post by Klemen
Mon Dec 02, 2024 8:37 pm
Piping multiple emails in Cc and To into Followers

Last post by Klemen « Mon Dec 02, 2024 8:35 pm
Replies: 1
by Cegri » Sat Nov 30, 2024 10:42 am

1 Replies

969 Views

Last post by Klemen
Mon Dec 02, 2024 8:35 pm
Customer e-mails are always sent in default language

Last post by Klemen « Mon Dec 02, 2024 8:34 pm
Replies: 6
by Cegri » Thu Nov 28, 2024 2:42 pm

6 Replies

2062 Views

Last post by Klemen
Mon Dec 02, 2024 8:34 pm
Automatic login html page

Last post by theUsername « Mon Dec 02, 2024 7:41 pm
Replies: 2
by theUsername » Wed Nov 27, 2024 8:49 pm

2 Replies

1315 Views

Last post by theUsername
Mon Dec 02, 2024 7:41 pm
Suggestion for pinning a ticket for a customer

Last post by Klemen « Fri Nov 29, 2024 8:13 pm
Replies: 5
by Steph » Sat Nov 23, 2024 12:06 pm

5 Replies

2012 Views

Last post by Klemen
Fri Nov 29, 2024 8:13 pm
Auto fill customer name in creating a new ticket

Last post by Klemen « Fri Nov 29, 2024 8:11 pm
Replies: 1
by venkat » Thu Nov 28, 2024 12:14 pm

1 Replies

855 Views

Last post by Klemen
Fri Nov 29, 2024 8:11 pm
[Solved] default due date hourly?

Last post by hundele « Tue Nov 26, 2024 4:17 pm
Replies: 2
by hundele » Tue Nov 26, 2024 11:08 am

2 Replies

1176 Views

Last post by hundele
Tue Nov 26, 2024 4:17 pm
Error after submitting new ticket

Last post by piktukas « Tue Nov 26, 2024 4:08 pm
Replies: 2
by piktukas » Tue Nov 26, 2024 10:51 am

2 Replies

1206 Views

Last post by piktukas
Tue Nov 26, 2024 4:08 pm
Ticket created as unassigned - issue with auto-assignment

Last post by Klemen « Tue Nov 26, 2024 2:13 pm
Replies: 6
by heskuser123 » Fri Sep 13, 2024 10:50 am

6 Replies

2711 Views

Last post by Klemen
Tue Nov 26, 2024 2:13 pm
Ticket is not listed in MyTicket List

Last post by venkat « Tue Nov 26, 2024 4:23 am
Replies: 2
by venkat » Mon Nov 25, 2024 12:27 pm

2 Replies

1267 Views

Last post by venkat
Tue Nov 26, 2024 4:23 am
email attachments

Last post by bobt « Mon Nov 25, 2024 7:06 pm
Replies: 6
by bobt » Mon Nov 25, 2024 2:56 am

6 Replies

2747 Views

Last post by bobt
Mon Nov 25, 2024 7:06 pm
How to make information blocks?

Last post by Klemen « Fri Nov 22, 2024 7:59 am
Replies: 3
by Fautif » Fri Nov 22, 2024 5:15 am

3 Replies

1465 Views

Last post by Klemen
Fri Nov 22, 2024 7:59 am
Email Template Not Updating

Last post by venkat « Fri Nov 22, 2024 7:59 am
Replies: 2
by venkat » Thu Nov 21, 2024 9:42 am

2 Replies

1299 Views

Last post by venkat
Fri Nov 22, 2024 7:59 am
Had to change "install" file permissions to update w/out 500 error (Solved)

Last post by Klemen « Thu Nov 21, 2024 5:55 pm
Replies: 1
by unadonis » Thu Nov 21, 2024 5:07 pm

1 Replies

1039 Views

Last post by Klemen
Thu Nov 21, 2024 5:55 pm
Multiple Email Accounts Within One Hesk Instance⚡️

Last post by Valentina « Thu Nov 21, 2024 3:26 pm
Replies: 4
by Tango » Mon Oct 21, 2024 11:10 am

4 Replies

2440 Views

Last post by Valentina
Thu Nov 21, 2024 3:26 pm
Unable to change ticket status

Last post by venkat « Thu Nov 21, 2024 9:38 am
Replies: 2
by venkat » Wed Nov 20, 2024 11:30 am

2 Replies

1271 Views

Last post by venkat
Thu Nov 21, 2024 9:38 am
Registration and old tickets

Last post by Steph « Mon Nov 18, 2024 6:08 pm
Replies: 2
by Steph » Sat Nov 16, 2024 4:28 pm

2 Replies

1399 Views

Last post by Steph
Mon Nov 18, 2024 6:08 pm
New version of HESK: 3.5.1

Last post by Klemen « Fri Nov 15, 2024 10:53 am
Replies: 1
by Klemen » Mon Nov 04, 2024 7:52 pm

1 Replies

1826 Views

Last post by Klemen
Fri Nov 15, 2024 10:53 am
Email Templates

Last post by semin « Tue Nov 12, 2024 12:06 pm
Replies: 6
by semin » Wed Nov 06, 2024 10:51 am

6 Replies

2198 Views

Last post by semin
Tue Nov 12, 2024 12:06 pm
Display embedded Images at Ticket Creation

Last post by Klemen « Mon Nov 11, 2024 3:44 pm
Replies: 3
by randomjoe » Mon Nov 11, 2024 3:22 pm

3 Replies

1352 Views

Last post by Klemen
Mon Nov 11, 2024 3:44 pm
Two thoughts about customers

Last post by Klemen « Fri Nov 08, 2024 4:38 pm
Replies: 4
by kurzi » Wed Nov 06, 2024 12:00 am

4 Replies

2049 Views

Last post by Klemen
Fri Nov 08, 2024 4:38 pm
HESK version 3.5.0 BETA (test version)

Last post by Klemen « Mon Nov 04, 2024 7:54 pm
Replies: 44
by Klemen » Thu Jul 11, 2024 5:47 pm
1

2

3
44 Replies

24896 Views

Last post by Klemen
Mon Nov 04, 2024 7:54 pm
Hesk tool - EMail to ticket converting issue

Last post by Klemen « Wed Oct 30, 2024 9:10 am
Replies: 4
by Rajesh » Fri Jul 26, 2024 7:14 am

4 Replies

4051 Views

Last post by Klemen
Wed Oct 30, 2024 9:10 am
MFA QR code missing

Last post by GezusK « Mon Oct 21, 2024 4:27 pm
Replies: 2
by GezusK » Mon Oct 21, 2024 2:58 pm

2 Replies

1799 Views

Last post by GezusK
Mon Oct 21, 2024 4:27 pm
Creating ticket from database event/procedure

Last post by Klemen « Fri Oct 18, 2024 1:15 pm
Replies: 2
by jka » Fri Oct 18, 2024 11:58 am

2 Replies

1294 Views

Last post by Klemen
Fri Oct 18, 2024 1:15 pm
Simultaneous sessions

Last post by kromero « Mon Oct 14, 2024 4:31 pm
Replies: 2
by kromero » Wed Oct 09, 2024 6:57 pm

2 Replies

1863 Views

Last post by kromero
Mon Oct 14, 2024 4:31 pm
Hesk email language

Last post by halasztibor « Sun Oct 13, 2024 5:44 pm
Replies: 2
by halasztibor » Sun Oct 13, 2024 4:41 pm

2 Replies

1746 Views

Last post by halasztibor
Sun Oct 13, 2024 5:44 pm
OAUTH Issues IMAP Piping

Last post by Klemen « Fri Oct 11, 2024 8:06 am
Replies: 1
by shnza » Fri Oct 11, 2024 7:48 am

1 Replies

1415 Views

Last post by Klemen
Fri Oct 11, 2024 8:06 am

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