Keeping Ticket Closed In New Version

[ISO Retail]

Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:

Im using the last version of PHP Helpdesk, bought the licensed copy. I tried to use the codes from the other posts to prevent people from opening tickets once we closed them. I'm without any success in the ability to keep them closed.

[Klemen]

It's trivial in the new version: login to your Hesk admin panel, click "Settings", set "Reopen tickets:" to Off and click "Save changes"